Rep PS I (Phleb) - Sebring, FL

Quest Diagnostics Incorporated Sebring , FL 33871

Posted 1 week ago

Rep PS I (Phleb) - Sebring, FL

Schedule: Monday- Friday 7am-1pm

Saturday rotation

Go the extra mile. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope.

In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, Patient Service roles are tremendously important it is a patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients. The role is varied and offers a developing career in Phlebotomy due to the scale and reach of Quest. You can grow and improve your skills in a fast-moving, supportive team environment. Most importantly, you can help us make a real difference.

Job Summary

The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.

Job Accountabilities (Responsibilities)

  • Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.

  • Administer oral solutions according to established training.

  • Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.

  • Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.

  • Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.

  • Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.

  • Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.

  • Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.

  • Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.

  • Assist with compilation and submission of monthly statistics and data.

  • Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.

  • Complete training courses and keep up-to-date with the latest phlebotomy techniques.

  • Travel to Territory Manager meeting if held off-site or off normal shift.

  • Participate on special projects and teams.

  • Stay up-to-date on company communications.

Job Requirements

  • Ability to provide quality, error free work in a fast-paced environment.

  • Ability to work independently with minimal on-site supervision.

  • Excellent phlebotomy skills to include pediatric and geriatric.

  • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.

  • Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.

  • Must have reliable transportation, valid driver license, and clean driving record, if applicable.

  • Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business.

Physical Requirements

  • Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.

  • Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.

  • Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.

  • Position requires travel.

  • Extensive use of phone and PC.

  • Fine dexterity with hands/steadiness.

  • Talking.

  • Walking.

  • Balancing.

  • Bending/kneeling.

  • Pushing/pulling.

  • Reaching/twisting.

[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.]

Required Education

  • High school diploma or equivalent.

  • Medical training: medical assistant or paramedic training preferred.

  • Phlebotomy certification preferred. Required in California, Nevada, and Washington.

Work Experience

  • One year phlebotomy experience preferred.

  • Customer service in a retail or service environment preferred.

  • Keyboard/data entry experience.

All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity or Citizenship.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Store Manager Candidate In Sebring FL

Dollar General Corporation

Posted 3 weeks ago

VIEW JOBS 2/26/2019 12:00:00 AM 2019-05-27T00:00 Company Overview Dollar General (NYSE: DG) is a Fortune 200 company with more than 15,000 retail locations in 44 states, 15 distribution centers and 130,000 employees that embody our mission of Serving Others each and every day. We work in an energetic atmosphere that embraces innovation, diversity and teamwork, all while keeping our customers and communities at the center of everything we do! At Dollar General, employees have numerous growth and development career opportunities through award-winning training and being part of one of America's fastest-growing retailers. Apply today and let's grow together! Job Details GENERAL SUMMARY: This position exists primarily for the purpose of developing internal store manager bench from the assistant store manager population, although external candidates will also be in the program. It is a position to be used to give store manager candidates more experience prior to becoming a store manager, and is to be held for a specified period. DUTIES and ESSENTIAL JOB FUNCTIONS: * Assist in recruiting and staffing activities. * Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. * Assist in all aspects of inventory management (including proper execution of damages, markdowns, register scanning, paperwork and facility controls); prepare and conduct inventories. * Follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets. * Provide superior customer service leadership. * Act as a role model by following company procedures and policies as outlined in the employee handbook, SOP manual and company communications. * Participate in store opening and closing activities. * Ensure the safe deposit of all company funds in the designated bank. * Assist in ensuring the financial integrity of the store through strict cashier accountability, key control and adherence to company security practices and cash control procedures. * Assist in the maintenance of clean, well-stocked stores; provide a safe environment for customers and employees. * Manage store in store manager's absence. * Review operating statements to identify business trends (including sales, labor, profitability, and inventory turn), expense control opportunities, potential shrink, and errors. * Complete all paperwork and documentation according to guidelines and deadlines. Qualifications KNOWLEDGE and SKILLS: * Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals. * Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. * Knowledge of cash handling procedures including cashier accountability and deposit controls. * Ability to learn and perform IBM cash register functions, including those necessary to generate reports. * Knowledge of inventory management and merchandising practices. * Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE and STARS programs, etc.) * Knowledge of recruiting, interviewing, hiring, counseling, and termination practices including legal compliance and internal processes. * Effective oral and written communication skills. * Effective interpersonal skills. * Effective organization skills with attention to detail. * Ability to solve problems and deal with a variety of situations where limited standardization exists. WORK EXPERIENCE and/or EDUCATION: * High school diploma or equivalent strongly preferred. * One year of experience in a retail environment preferred for external candidates; four months experience as a Dollar General assistant store manager required for internal candidates. COMPETENCIES: * Aligns motives, values and beliefs with Dollar General values. * Supports ownership by tapping into the potential of others. * Acts as a liaison between the Store Support Center and store employees. * Fosters cooperation and collaboration. * Interacts tactfully yet directly with employees and maintains an open forum of exchange. * Demonstrates responsiveness and sensitivity to customer needs. * Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.). * Provides continuous attention to development of staff. * Recruits, hires and trains qualified applicants to fulfill a store need. * Ensures store compliance to federal labor laws and company policies and procedures. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: * Frequent walking and standing. * Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. * Frequent handling of merchandise and equipment such as hand-held scanners pricing guns, box cutters, merchandise containers and carts, two-wheel dollies, and U-boats (six-wheel carts). * Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. * Occasional climbing (using ladder). * Occasional driving/providing own transportation to make bank deposits, attend management meetings and to other Dollar General stores. * Fast-paced environment; moderate noise level. * Occasionally exposed to outside weather conditions. Note: This position requires some travel with limited overnight stays Dollar General Corporation is an equal opportunity employer. Dollar General Corporation Sebring FL

Rep PS I (Phleb) - Sebring, FL

Quest Diagnostics Incorporated