Rep - Patient Relations

Overview

POSITION SUMMARY

Area of Interest: Behavioral Health Services

• Non-nursing

FTE/Hours per pay period: 1.0;

Department: PACT - CR;

Shift: Monday through Friday 8 to 4:30; One late night a week 11 to 7:30, and one weekend day a month

AbbeHealth Services - is a regional nonprofit organization dedicated to providing mental health and aging services that help individuals achieve their optimum levels of independence and success. The Abbe Center for Community Mental Health is a subsidiary of AbbeHealth Services located in Cedar Rapids, Iowa.

Abbe Center offers several specialty services for adults living in the community with severe/persistent mental illness. The Program for Assertive Community Treatment (PACT) is one of these services. PACT is a nationally recognized, evidence-based practice featuring an interdisciplinary treatment team including psychiatric medication prescribers, nurses, therapists, substance abuse specialist, vocational specialist, peer support specialist and case managers. The team meets daily M-F to coordinate interventions amongst treatment team members to ensure that all clients receive services outlined in their treatment plan and based on their changing needs.

Why UnityPoint Health?

• Culture

• At UnityPoint Health, you matter. Come for a fulfilling career and experience aculture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.

• Benefits

• Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you're in.

• Diversity, Equity and Inclusion Commitment- We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.

• Development- We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

• Community Involvement

• Be an essential part of our core purpose-to improve the health of the people and communities we serve.

Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org .

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Is aware of department compliance requirements for federally funded healthcare programs (eg. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of department or hospital administrative staff.

• Purposefully conducts all aspects of the job in an ethical manner in support of the facility's commitment to ethical behavior in all areas of personal and professional activity.

• Develops and implements services that provide skill training, supportive and/or treatment for individuals in recovery from a serious mental illness with specific focus on employment activities.

• Staff will deliver services primarily in the individual's home or other community settings.

• Assists client with implementation of services and interventions outlined in the Service Plan to include (but are not limited to) skills training, support and treatment in various life areas including living, learning, work and socialization.

• Ensure access to housing, clothing, food, preventative/urgent healthcare, transportation, and natural supports.

• Must have ability to function successfully in a team based work environment.

Qualifications

PERSONAL SPECIFICATIONS

Education

Qualified candidates will have a Bachelor's Degree with at least 30 semester hours or equivalent quarter hours in a human services field, including but not limited to sociology, social work, counseling, or psychology

• OR- Has a high school diploma or equivalent and has at least one year of specialized vocational training or supervised experience in vocational and related services, including but not limited to supported employment, job coaching, supported community living, or habilitation.

Qualifications/Experience

A minimum of one year's experience working with individuals with mental illness is preferred. Iowa Driver's license required.

• Area of Interest: Behavioral Health Services;

• FTE/Hours per pay period: 1.0;

• Department: Prog for Assertive Cmty Trtmnt;

• Shift: Monday through Friday 8 to 4:30; One late night ``a week 11 to 7:30, and one weekend day a month;

• Job ID: 146277;