Rep, Patient Access II (Othr) FT Float All Shifts

BJC Healthcare Farmington , MO 63640

Posted 3 months ago

Job ID: 1178752

Employment Status: Full-Time

Regular/Temporary: Regular

Your Career. Made Better.

Parkland Health Center is comprised of two former independent community hospitals, Farmington Community Hospital and Bonne Terre Hospital, located at opposite ends of St. Francois County. The facilities merged in 1991.

Parkland Health Center-Bonne Terre, just off Highway 67, is a primary-care facility with medical offices, 24-hour emergency room services and ancillary services. It includes offices for three physicians and BJC HealthCare specialists in the areas of cardiology, ENT, gastroenterology, neurology, Ob/Gyn, oncology, orthopedics, podiatry, pulmonary medicine, urology and vascular medicine.

An Oncology Department and sleep apnea lab are also located there. This facility was recognized for its design and function by the American Society for Healthcare Engineering.

Parkland Health Center-Farmington, east of US 67 on Liberty Street, is a 130-bed, full-service hospital with services for maternity and pediatrics, laboratory and radiology, cardiac rehabilitation, a cardiopulmonary department, outpatient and inpatient surgery, physical therapy, diabetes clinic, geriatric psychiatric unit and renal dialysis. There is also a 24-hour, state-of-the-art physician-staffed emergency service.

Parkland Health Center offers diagnostic radiology, ultrasound, mammography, nuclear medicine, CT scan, special procedures, MRI, and echocardiography. The Radiology Department is staffed by two full-time, board-certified radiologists and 23 registered radiology technologists.

The Admitting Department provides support for registering customers, using excellent customer service skills and recording patient information accurately and timely.

Join Us!

Role Purpose

To ensure prompt and efficient access to hospital care, by providing exceptional service to customers during the registration experience. Create a customer focused environment through effective communication with patients and guests. Accurately collect reimbursement information for clinical care and reimbursement.

Responsibilities

Communicate in a professional, positive and respectful manner with patients and offices. Be able to provide consistent excellent customer service in a variety of situations.Assures hospital compliance with Medicare Secondary Payor (MSP), HIPAA Privacy Standards, Patient Bill of Rights and Responsibilities, Advance Directives, Consent to Treat, EMTALA, JCAHO Requirements.

Ensures each patient completes HIPAA acknowledgement and offers financial assistance information.Validates that the order is complete with two patient identifiers, a dated signature by the ordering provider, an appropriate diagnosis is indicated for the test being ordered, and correct that the correct test is indicated.Perform price estimation prior to service and issues ABN to the patient to collect their non-covered amount due for the scheduled services.Proficient on the hospital registration, scheduling systems and has the ability to work multiple points of service areas. Registers, verifies insurance, checks insurance eligibility, scans and retrieves documents in the Activefax system. Provide preparation instructions for each procedure scheduled.

Proficient in insurance basics to recognize commercial and government plans and when to obtain a referral or authorization. If required, determine appropriate point of service payment and obtain amount from the patient by utilizing appropriate scripting.

Minimum Requirements

Degree

High School Diploma or GED

Experience
2-5 years

Supervisor Experience

No Experience

Preferred Requirements and Additional Job Information

Degree

Associate's Degree

Licenses & Certifications

CHAABenefits Statement

Note: not all benefits apply to all openings

  • Comprehensive medical, dental, life insurance, and disability plan options

  • Pension Plan*/403(b) Plan

  • 401(k) plan

  • Tuition Assistance

  • Health Care and Dependent Care Reimbursement Accounts

  • On-Site Fitness Center (depending on location)

  • Paid Time Off Program for vacation, holiday and sick time

  • Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center

Legal Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer



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VIEW JOBS 10/31/2018 12:00:00 AM 2019-01-29T00:00 Job ID: 1181046 Employment Status: Full-Time Regular/Temporary: Regular Your Career. Made Better. Parkland Health Center is comprised of two former independent community hospitals, Farmington Community Hospital and Bonne Terre Hospital, located at opposite ends of St. Francois County. The facilities merged in 1991. Parkland Health Center-Bonne Terre, just off Highway 67, is a primary-care facility with medical offices, 24-hour emergency room services and ancillary services. It includes offices for three physicians and BJC HealthCare specialists in the areas of cardiology, ENT, gastroenterology, neurology, Ob/Gyn, oncology, orthopedics, podiatry, pulmonary medicine, urology and vascular medicine. An Oncology Department and sleep apnea lab are also located there. This facility was recognized for its design and function by the American Society for Healthcare Engineering. Parkland Health Center-Farmington, east of US 67 on Liberty Street, is a 130-bed, full-service hospital with services for maternity and pediatrics, laboratory and radiology, cardiac rehabilitation, a cardiopulmonary department, outpatient and inpatient surgery, physical therapy, diabetes clinic, geriatric psychiatric unit and renal dialysis. There is also a 24-hour, state-of-the-art physician-staffed emergency service. Parkland Health Center offers diagnostic radiology, ultrasound, mammography, nuclear medicine, CT scan, special procedures, MRI, and echocardiography. The Radiology Department is staffed by two full-time, board-certified radiologists and 23 registered radiology technologists. The Admitting Department provides support for registering customers, using excellent customer service skills and recording patient information accurately and timely. Join Us! Role Purpose To ensure prompt and efficient access to hospital care, by providing exceptional service to customers during the registration experience. Create a customer focused environment through effective communication with patients and guests. Accurately collect reimbursement information for clinical care and reimbursement. Coordinates and is responsible for patient registration for initiation of legal medical record and financial data. Responsibilities Proficient on the hospital registration and multiple ancillary computer systems. Registers, verifies insurance, checks insurance eligibility, scans and retrieves documents in the Activefax system. Provide preparation instructions for each procedure scheduled. Proficient in insurance basics to recognize commercial and government plans and where to obtain a referral or authorization. If required, determine appropriate point of service payment and obtain amount from the patient by utilizing appropriate scripting.Communicate in a professional, positive and respectful manner with patients and offices. Be able to provide consistent excellent customer service in a variety of situations.Assures hospital compliance with Medicare Secondary Payor (MSP), HIPAA Privacy Standards, Patient Bill of Rights and Responsibilities, Advance Directives, Consent to Treat, EMTALA, JCAHO Requirements. Ensures each patient completes HIPAA acknowledgement and offers financial assistance information.Validates that the order is complete with two patient identifiers, a dated signature by the ordering provider, an appropriate diagnosis is indicated for the test being ordered, and correct that the correct test is indicated.Perform price estimation prior to service and issues ABN to the patient to collect their non-covered amount due for the scheduled services. Minimum Requirements Degree High School Diploma or GED Experience <2 years</li> Supervisor Experience No Experience Preferred Requirements and Additional Job Information Degree Associate's Degree Licenses & Certifications CHAABenefits Statement Note: not all benefits apply to all openings * Comprehensive medical, dental, life insurance, and disability plan options * Pension Plan*/403(b) Plan * 401(k) plan * Tuition Assistance * Health Care and Dependent Care Reimbursement Accounts * On-Site Fitness Center (depending on location) * Paid Time Off Program for vacation, holiday and sick time * Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center Legal Statement The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer BJC Healthcare Farmington MO

Rep, Patient Access II (Othr) FT Float All Shifts

BJC Healthcare