Rental Technician- Aspenx- Winter 24-25

Company Description

ASPENX, a division of Aspen One, is a contemporary retail and experience brand. Conceptualized by artist Paula Crown, ASPENX leads with creative possibility. ASPENX features the first performance product line developed by a ski resort, informed by its expert on-mountain team for standards of excellence, comfort, and safety. In addition to collaborative ventures, ASPENX also offers bespoke retail, elevated rental equipment, and exceptional experiences both on- and off-mountain. ASPENX has collaborated with brands including Prada, Vuarnet, Anon, Rapha, AETHER and more. Aspen One is the parent company of Aspen Skiing Company, Aspen Hospitality and ASPENX and leverages its influence across all of its business units to advance climate action, community engagement and racial justice. For more information, visit www.ASPENX.com or follow @ASPENX on Instagram and Facebook.

Job Description

Summary

The Rental Technician provides guest services related to the proper selection, fitting and selling of a variety of summer sports equipment and accessories and assists in numerous functions related to maintaining efficient and high-quality shop operations.

The budgeted pay rate for this position is $23.50 per hour. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.

Job Posting Deadline

Applications for this position will be accepted until November 1, 2024 for the 2024-2025 Winter Season.

Essential Job Functions

• Greet guests and maintain a friendly and helpful attitude when dealing with guest needs

• Provide fast, accurate and appropriate selection and fitting of a variety of summer sports equipment

• Act independently to assure efficient, clean and organized shop/facilities operations at all times

• Maintain a broad knowledge base adequate enough to answer all guest equipment-related queries as well as a variety of resort-wide information

• Acquire and retain detailed Rental and Retail product knowledge to best serve guests and to help achieve departmental sales goals

• Assist with retail sales

• Assist Barista with making beverages

• Utilize great attention to detail in the completion of all tasks and in supporting daily shop operations

• Comply with required risk management and indemnification procedures

• Other duties and responsibilities as assigned

Qualifications

• Ski Rental shop experience preferred

• 5-Star customer service experience preferred

• High School Diploma or Equivalent preferred

• Strong English written and verbal communication required

• Bi-lingual language skills (Portuguese) preferred

Additional Information

Supervision Given and Received

Supervision Given: Supervision Given: This position has no supervisory responsibilities.

Supervision Received: Works under direct supervision of the ASPENX General Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.

Work Environment and Physical Demands

• Ability to stand, walk or be on your feet for extended periods of time. Kneeling and bending may be required

• Regularly work indoors with no adverse conditions. Some positions require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfaces

• Must be able to regularly lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits

This position is classified as a seasonal full-time position eligible for the following benefits:

Enrollment dates differ across the various programs.

• Paid Time Off Programs

• Paid Leave Programs

• Employee Ski Pass

• Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.

For an overview of Aspen Skiing Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here