Who we are:
Sixt Rent a Car stands for exciting mobility and customer tailored solutions. We lead with innovation, high-quality customer service, premium products and a seamless rental experience. With nearly $3 billion in revenue and a presence in over 100 countries worldwide, it is no wonder we are a global leader in the car rental industry. In the USA, we are experiencing over 30% growth for the last several years, which provides great career opportunities in the future for the right candidates.
Sixt hires with a focus on service-oriented, entrepreneurial team players, who are excited about interacting with customers and colleagues from all over the world. Sixt is more than just renting cars. We have a passion for style, technology, innovation, creativity and entrepreneurial spirit.
What to expect:
As a Rental Sales Agent, your priority is to provide exceptional customer service. You will learn about the customer's rental needs, and work to upgrade them to a more premium vehicle and additional services that will enhance their experience. Each day will be challenging and exciting for the right person!
What you'll do to be Sixt-cessful:
Ensure the optimal rental experience by maximizing on sales and service opportunities for every customer
Prepare the rental agreement while advising on and upselling vehicles and optional extras to the customer according to their needs
Provide excellent customer service in all customer contact situations
Meet all sales and service standards
Complete administrative tasks including daily lists to assist the branch
Communicate via telephone and email in a friendly and helpful manner
Assist branch with returning and turnaround of vehicles as needed
Perform other job duties as assigned to meet the business needs.
What you'll need:
High school diploma or GED
Minimum 1-year customer service or sales experience
Must be at least 21 and have a valid driver's license with a clean driving record
Experience meeting sales quotas or working in highly commissioned positions preferred
Exceptional interpersonal and relationship building skills
Ability to follow defined service and sales processes
Strong verbal and written communication skills
Strong organizational skills and the ability to multi-task
Ability to manage stressful or unusual situations to maintain good customer service
Basic computer navigation skills and knowledge of Microsoft Office applications
Ability to work 40 hours per week including day and/or evening hours
Likely to require at least 5-10% travel, some of which may be by airplane
Must be willing to wear company uniforms
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Ability to communicate in other languages is a plus.
Accelerate with us:
As an RSA at an Airport Branch you will learn every aspect sales and customer service
This is an ideal role for someone who wants to work in a high, volume and fast paced environment
If you are a Sixt Airport employee, this can be your next step to a Senior RSA or other leadership roles