Rental Sales Agent (Airport)

Sixt West Palm Beach , FL 33409

Posted 2 weeks ago

Who we are:

Sixt Rent a Car stands for exciting mobility and customer tailored solutions. We lead with innovation, high-quality customer service, premium products and a seamless rental experience. With nearly $3 billion in revenue and a presence in over 100 countries worldwide, it is no wonder we are a global leader in the car rental industry. In the USA, we are experiencing over 30% growth for the last several years, which provides great career opportunities in the future for the right candidates.

Sixt hires with a focus on service-oriented, entrepreneurial team players, who are excited about interacting with customers and colleagues from all over the world. Sixt is more than just renting cars. We have a passion for style, technology, innovation, creativity and entrepreneurial spirit.

What to expect:

As a Rental Sales Agent, your priority is to provide exceptional customer service. You will learn about the customer's rental needs, and work to upgrade them to a more premium vehicle and additional services that will enhance their experience. Each day will be challenging and exciting for the right person!

What you'll do to be Sixt-cessful:

  • Ensure the optimal rental experience by maximizing on sales and service opportunities for every customer

  • Prepare the rental agreement while advising on and upselling vehicles and optional extras to the customer according to their needs

  • Provide excellent customer service in all customer contact situations

  • Meet all sales and service standards

  • Complete administrative tasks including daily lists to assist the branch

  • Communicate via telephone and email in a friendly and helpful manner

  • Assist branch with returning and turnaround of vehicles as needed

  • Perform other job duties as assigned to meet the business needs.

What you'll need:

  • High school diploma or GED

  • Minimum 1-year customer service or sales experience

  • Must be at least 21 and have a valid driver's license with a clean driving record

  • Experience meeting sales quotas or working in highly commissioned positions preferred

  • Exceptional interpersonal and relationship building skills

  • Ability to follow defined service and sales processes

  • Strong verbal and written communication skills

  • Strong organizational skills and the ability to multi-task

  • Ability to manage stressful or unusual situations to maintain good customer service

  • Basic computer navigation skills and knowledge of Microsoft Office applications

  • Ability to work 40 hours per week including day and/or evening hours

  • Likely to require at least 5-10% travel, some of which may be by airplane

  • Must be willing to wear company uniforms

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Ability to communicate in other languages is a plus.

Accelerate with us:

  • As an RSA at an Airport Branch you will learn every aspect sales and customer service

  • This is an ideal role for someone who wants to work in a high, volume and fast paced environment

  • If you are a Sixt Airport employee, this can be your next step to a Senior RSA or other leadership roles

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Rental Sales Agent (Airport)

Sixt