Rental Car Customer Service Agent

Are you a people person? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation.

What you'll do:

• Greet customers upon arrival

• Expedite the car rental process so customers can get to their destination quickly and easily

• Verify driver's license and reservations

• Assign keys and rental agreements and be able to explain charges on the invoice

• Process car exchanges in the Rental Car computer system

• Resolve customer issues and concerns professionally

Benefits:

• Health insurance

• Dental insurance

• Flexible schedule

What we require:

• Valid driver's license

• 18 years of age or older

• Must be flexible with schedule to work night, weekends and holidays as needed

• Previous customer service experience and sales skills

• Ability to work in a fast paced environment with a variety of tasks

• Willingness to work outdoor in weather conditions with moderate noise level

• Detail oriented

• Computer literate

• Proficiency in English

Extra points for this

• 6 months of customer service experience

• Previous experience in baggage handling or customer-facing role

JOB CODE: KOA