Rental Agent

Herc Rentals Inc. Long Island City , NY 11101

Posted 4 months ago

With more than 50 years of equipment rental expertise, our growing team consists of more than 5,000 employees and 270 company-owned branches. Herc Rentals continues to evolve and grow through technological innovations, expanded product offerings, value-added services and consultative services that support its customers' construction, industrial, remediation and maintenance projects.

We aspire to be the supplier, employer and investment of choice in our industry, with core values that promote a culture built on honesty, excellence, respect, and commitment.

Short Description

The successful candidate is responsible for identifying customer needs for sales, rental or service, via phone customers.

Responsibilities

Requirements

Professional Experience

Educational Background

College degree in business administration, marketing or related field preferred

Conditions of Employment

Experience in customer service, sales or operations

Knowledge of the rental industry, including knowledge of industrial and construction equipment and tools a plus

Skills

  • Answer phones

  • Complete reservations

  • Coordinate and follow-up on service calls, past due accounts

  • Coordinate deliveries and pickups

  • Effective written and verbal communication skills

  • Good organizational skills

  • Help client identify specifications regarding equipment

  • Identify customer needs regarding sales, rental or service

  • Must be computer literate and have working knowledge of Microsoft Office and Lotus Notes

  • Run reports on Herc Rentals systems

At Herc Rentals, our success depends on the success of our people. Our ability to provide exceptional service to our customers and maintain a leadership position in our industry is a result of the people we hire and develop. We are growing in dynamic new ways and we recognize that the right people, offering their ideas and expertise, will enable us to continue our success.

Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays.

Herc Rentals does not discriminate in employment on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factor.


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Rental Agent

Herc Rentals Inc.