Darktrace Seattle , WA 98113
Posted 4 weeks ago
Job Overview:
At Darktrace, as a Renewals Manager, you will be responsible for exceeding our customer retention targets across our accounts within the western region of the US. You will partner with the regional sales and customer success teams, to ensure that our customers are seeing the full value of the software, leading to a successful renewal. This specific hire will be covering our SMB customers.
This is a hands on, individual contributor role that is quota carrying.
This role is hybrid based out of the local office, attending a minimum of 2 days a week.
You may also need to travel, nationally and regionally, to visit clients.
Responsibilities:
Locations: Seattle, San Francisco, Los Angeles
Candidate requirements:
The successful candidate will likely have strong experience in account management, with a focus on renewals in a SaaS organisation. We will be interested to explore your track record and approach to renewals as part of the interview process. Darktrace works with the world's largest organisations, so you must be able to show experience of working with C-Level executives at multinational organisations. It's likely that your skills will also include:
Minimum of 4 years of renewals/account management experience in a SaaS environment
Excellent communication skills and an ambitious approach
The ability to work collaboratively with other sales teams to achieve your goals
Confidence when speaking with C-level executives within the customers organisation
Experience of pricing and contact negotiation.
Benefits:
100% medical, dental and vision insurance, plus dependents
Paid parental leave
Pet insurance
Life insurance
Commuter benefits
401(k)
#LI-hybrid
Darktrace