Remote Workforce Development Manager - Gig Proctoring

Talview San Mateo , CA 94401

Posted 4 weeks ago

Job Title: Remote Workforce Development Manager

  • Gig ProctoringJob Overview:We are looking for a dynamic Remote Workforce Development Manager to lead the creation and management of a gig workforce of proctors in India for Talview. This role involves strategising, recruiting, and managing a team of remote proctors to oversee online examinations across the globe. The ideal candidate will have a proven track record in building and managing white-collar gig workforces, preferably in the e-learning or BPO sectors.Responsibilities:Strategy and Planning: Develop and implement strategies for recruiting, training, and managing a gig workforce of proctors.Recruitment: Lead the recruitment process to build a pool of qualified proctors, including job postings, screening, and interviewing.Training and Onboarding: Design and execute training programs to ensure all proctors are well-prepared for their roles, including understanding of the technology platform, examination processes, and integrity standards.Workforce Management: Oversee the scheduling, deployment, and performance management of the proctor workforce to meet global examination schedules.Quality Control: Implement quality control measures to ensure high standards of examination integrity and proctor performance.Stakeholder Coordination: Work closely with technology, customer support, and academic partners to ensure seamless operation and resolution of issues.Reporting and Analytics: Monitor workforce metrics and provide reports on performance, challenges, and opportunities for improvement.Required Experience & Skills:Proven experience in building and managing remote teams or gig workforces, preferably in the e-learning or BPO sectors.Strong leadership and people management skills.Excellent communication and interpersonal skills to interact effectively with all levels of the organization.Familiarity with online educational technologies and remote invigilation tools.Ability to strategize, implement, and adapt workforce management practices in a rapidly changing environment.Strong problem-solving skills and the ability to manage multiple priorities.Experience in recruitment and training of white-collar professionals.Qualifications:Bachelor's degree in Human Resources, Business Administration, or related field. Master's degree preferred.Experience: Minimum of 5 years in workforce development, HR, or related field with at least 2 years in managing remote or gig workforces.Location:This is a remote position with a preference for candidates based in India due to the geographic focus of the proctor workforce.How to Apply:Please submit your resume and cover letter outlining your experience related to building and managing remote or gig workforces, specifically in the e-learning or BPO sectors.

Job Title: Remote Workforce Development Manager

  • Gig Proctoring

Job Overview:

We are looking for a dynamic Remote Workforce Development Manager to lead the creation and management of a gig workforce of proctors in India for Talview. This role involves strategising, recruiting, and managing a team of remote proctors to oversee online examinations across the globe. The ideal candidate will have a proven track record in building and managing white-collar gig workforces, preferably in the e-learning or BPO sectors.

Responsibilities:

  • Strategy and Planning: Develop and implement strategies for recruiting, training, and managing a gig workforce of proctors.

  • Recruitment: Lead the recruitment process to build a pool of qualified proctors, including job postings, screening, and interviewing.

  • Training and Onboarding: Design and execute training programs to ensure all proctors are well-prepared for their roles, including understanding of the technology platform, examination processes, and integrity standards.

  • Workforce Management: Oversee the scheduling, deployment, and performance management of the proctor workforce to meet global examination schedules.

  • Quality Control: Implement quality control measures to ensure high standards of examination integrity and proctor performance.

  • Stakeholder Coordination: Work closely with technology, customer support, and academic partners to ensure seamless operation and resolution of issues.

  • Reporting and Analytics: Monitor workforce metrics and provide reports on performance, challenges, and opportunities for improvement.

Required Experience & Skills:

  • Proven experience in building and managing remote teams or gig workforces, preferably in the e-learning or BPO sectors.

  • Strong leadership and people management skills.

  • Excellent communication and interpersonal skills to interact effectively with all levels of the organization.

  • Familiarity with online educational technologies and remote invigilation tools.

  • Ability to strategize, implement, and adapt workforce management practices in a rapidly changing environment.

  • Strong problem-solving skills and the ability to manage multiple priorities.

  • Experience in recruitment and training of white-collar professionals.

Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, or related field. Master's degree preferred.

  • Experience: Minimum of 5 years in workforce development, HR, or related field with at least 2 years in managing remote or gig workforces.

Location:

  • This is a remote position with a preference for candidates based in India due to the geographic focus of the proctor workforce.

How to Apply:

Please submit your resume and cover letter outlining your experience related to building and managing remote or gig workforces, specifically in the e-learning or BPO sectors.

Job Title: Remote Workforce Development Manager

  • Gig ProctoringJob Overview:We are looking for a dynamic Remote Workforce Development Manager to lead the creation and management of a gig workforce of proctors in India for Talview. This role involves strategising, recruiting, and managing a team of remote proctors to oversee online examinations across the globe. The ideal candidate will have a proven track record in building and managing white-collar gig workforces, preferably in the e-learning or BPO sectors.Responsibilities:Strategy and Planning: Develop and implement strategies for recruiting, training, and managing a gig workforce of proctors.Recruitment: Lead the recruitment process to build a pool of qualified proctors, including job postings, screening, and interviewing.Training and Onboarding: Design and execute training programs to ensure all proctors are well-prepared for their roles, including understanding of the technology platform, examination processes, and integrity standards.Workforce Management: Oversee the scheduling, deployment, and performance management of the proctor workforce to meet global examination schedules.Quality Control: Implement quality control measures to ensure high standards of examination integrity and proctor performance.Stakeholder Coordination: Work closely with technology, customer support, and academic partners to ensure seamless operation and resolution of issues.Reporting and Analytics: Monitor workforce metrics and provide reports on performance, challenges, and opportunities for improvement.Required Experience & Skills:Proven experience in building and managing remote teams or gig workforces, preferably in the e-learning or BPO sectors.Strong leadership and people management skills.Excellent communication and interpersonal skills to interact effectively with all levels of the organization.Familiarity with online educational technologies and remote invigilation tools.Ability to strategize, implement, and adapt workforce management practices in a rapidly changing environment.Strong problem-solving skills and the ability to manage multiple priorities.Experience in recruitment and training of white-collar professionals.Qualifications:Bachelor's degree in Human Resources, Business Administration, or related field. Master's degree preferred.Experience: Minimum of 5 years in workforce development, HR, or related field with at least 2 years in managing remote or gig workforces.Location:This is a remote position with a preference for candidates based in India due to the geographic focus of the proctor workforce.How to Apply:Please submit your resume and cover letter outlining your experience related to building and managing remote or gig workforces, specifically in the e-learning or BPO sectors.
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Remote Workforce Development Manager - Gig Proctoring

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