Remote Work-From-Home Independent Contractor - Call Center Representative

Liveops Home , PA 15747

Posted 3 weeks ago

*Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops.

Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance and Tax Support.
As an Independent Contractor, you have flexibility to choose when and where to provide services. Login and provide services when it works for you as you are your own self-employed boss!
Liveops ranked #4 in FlexJob's 2020 Top 100 Companies with Remote Jobs
As an Independent Contractor, you are self-employed and can:

  • Work from home or any quiet place.

  • Set your own schedule to work around your life.

  • Enjoy the freedom and flexibility of being your own boss.
    Our Clients look for Independent Contractors who are comfortable:

  • Conducting inbound and outbound customer service calls with customers.

  • Creatively problem solving.

  • Quickly assessing customer needs and providing sound solutions.

  • Providing a high-level of customer service.

  • Documenting details of all calls and customer interactions.

  • Managing through multiple systems, programs, and screens simultaneously.
    Successful Independent Contractors will have the following skills:

  • Experience handling inbound and outbound calls

  • Minimum 1 year of customer service experience

  • Computer skills including navigating multiple tabs, windows and systems

  • Basic typing skills

  • Strong customer service and written skills

  • Comfortable empathizing and remaining patient with difficult callers
    Earning Potential: As a business provider of call center services, you will submit invoices and receive payment for completed services. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Independent Contractors may also receive performance-based pay or other incentives.
    As a self-employed 1099 Independent Contractor providing virtual call center services to Liveops and it's clients, you will be responsible for your own tax obligations. Actual earnings may vary depending on opportunity, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own profit and loss.
    Want to Learn More?! Hear from Liveops Independent Contractors on the benefits of being your own boss, tips for success, and how being an Independent Contractor with Liveops provides the flexibility and balance to achieve your personal and professional goals.
    Application and Certification Process: To become an Independent Contractor the following are required:

  • Complete an application to Join Liveops Nation, which includes passing a background/credit check

  • The background/credit check requires a $45 processing fee paid directly to our vendor

  • View our background and credit check requirements here

  • Sign an Independent Contractor Agreement

  • Complete a W9 form

  • Opportunities that you choose may have additional requirements, including certification specific to a program

  • We have a variety of programs starting every week!*
    Program Metrics Requirements:These programs may require Independent Contractors who choose to participate in these opportunities to provide services above posted minimum standards to maintain eligibility.
    Availability Independent Contractors choose their own schedule by self-scheduling in 30-minute blocks. As an Independent Contractor you get to dictate when and how often you commit to servicing our clients; the more you service, the higher your earning potential!
  • Client's call availability will vary and is subject to change, however generally calls are available daily from 8am to 8pm EST. Several clients also offer 24/7 call availability.
    Technology Needed for Success: Please review the Liveops basic technology requirements by clicking here

  • Please note, several clients will require additional security measures and technology equipment

  • Liveops systems are not currently compatible with Mac or Chromebook
    What's Next?! Submit your application today! Once qualified, a member of our team will reach out with next steps! Get ready to join Liveops Nation! Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative

Aetna Inc.

Posted 7 days ago

VIEW JOBS 7/28/2021 12:00:00 AM 2021-10-26T00:00 Job Description This position is a permanent, full time work from home to any candidate in the EST time zone which includes a $1000 sign on bonus as well as an additional $2000 90 days post training! We are currently recruiting top talent for our next class of Customer Service Representatives (CSR) on our Aetna Voluntary team! Aetna Voluntary Customer Service delivers innovative, proactive and compassionate service that exceeds our member's expectations. We are the knowledgeable, trusted, advocates for our members. The key to our success is our people. Customer Service Representatives answer inquiries from our members via inbound calls, internet inquiries, and written correspondence. * CSRs must be able to deal compassionately with members on a one-on-one basis and focus on their needs through careful listening and patience. * CSRs participate in ongoing training and engage in self-development. * The CSR must be able to work independently, honor commitments to our members, and collaborate with team members to create a remarkable member experience. * The position requires the ability to efficiently navigate multiple systems while resolving complex issues as advocates for our members. * Passion for providing exceptional customer service, effective verbal and written communication skills, and willingness to adapt to a changing environment are critical to success in this role. Required Qualifications * Customer Service experiences in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate. * Experience in a production environment. Preferred Qualifications 1-2 years of health insurance experience Education High School Diploma Business Overview At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart. We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. Aetna Inc. Home PA

Remote Work-From-Home Independent Contractor - Call Center Representative

Liveops