Remote Tax Professional

What you'll bring to the team...

• Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email)

• Generate business growth, increase client retention, and offer additional products and services

• Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results

• Grow your tax expertise

Your Expertise

• Experience completing individual tax returns

• Experience working in a fast-paced environment

• Access to high speed, reliable internet

• Experience and skilled in technology (specifically MS Teams and Outlook)

• Inspire confidence in our clients with your ability to communicate complex tax situations concisely via phone, email and chat

• Experience utilizing effective customer service techniques

• Analytical and problem-solving skills

• Successful completion of the H&R Block Tax Knowledge Assessment² or equivalent

• High school diploma / equivalent or higher

• Must complete 18-hour continuing education requirement and meet all other IRS and applicable state requirements

• Availability to work a minimum of 20 hours a week during peak tax season

• Skill in researching information using various tax and publication tools to understand the client's need (i.e., IRS Publications/Instructions)