Remote Operations Engineer

ABOUT GRAYMONT

Graymont is a global leader in lime and limestone solutions. Our products are essential in addressing today's most pressing environmental issues while supporting vital industrial processes and agricultural needs. Uses for our products include the purification of air and water, and the production of items essential to a modern economy such as steel, paper, and metals. Headquartered in Canada, Graymont serves markets throughout North America and Asia-Pacific. Graymont is also the strategic partner of Mexican-based Grupo Calidra, the largest lime producer in Latin America.

Graymont employees receive competitive compensation and benefits that include generous 401k, healthcare benefits with very low monthly premiums for medical, dental, vision and prescriptions; EAP program, short and long term disability.

Graymont's growing business focuses on technology and innovation. To achieve this, Graymont supports the training and development of its employees and gives them opportunities to explore their careers across Graymont's technological, engineering, environmental and finance functions, among others. Employees at Graymont receive competitive compensation and health care benefits and may also qualify for financial support for ongoing learning and development to help them reach their full potential.

POSITION SUMMARY

Graymont currently has an opening for the position of Remote Operations Engineer in the Sandy, Utah Remote Operations Center (ROC). The ROC is staffed with Remote Operations Engineers who remotely operate and monitor multiple plant operations through a state-of-the-art process control system.

Reporting to the Remote Operations Supervisor, the Remote Operations Engineers are responsible for the continuous monitoring of control systems for select plant equipment, including but not limited to lime calcination (rotary and vertical kilns) and atmospheric lime hydrators. The Remote Operations Engineer fills a crucial role in ensuring safe & continuous operation, product quality, and compliance with environmental requirements by collaborating with plant-based personnel and other Remote Operations Engineers based out of our ROC in Moncton, New Brunswick to ensure efficient and safe operations.

To be successful in this role, you must have an in-depth understanding of how process changes affect plant operations and product quality, along with the ability to analyze trends and data to make process adjustment decisions. You will also be comfortable monitoring multiple processes and prioritizing the handling of alarms. You are also responsive to service requests and are committed to finding ways to optimize operational processes.

DUTIES AND RESPONSIBILITIES :

• Monitor and control plant production equipment at multiple geographic locations simultaneously in a safe manner. Make process adjustments in response to, and in anticipation of operational and quality needs.

• Monitor product quality throughout the process, collaborating with onsite technicians and making decisions required to maintain product quality.

• Apply knowledge gained to define problems, establish facts, and determine valid conclusions to drive process efficiencies and improvements.

• Maintain shift operation records and exchange information with others during shift changes or otherwise as necessary.

• Actively collaborate with peers and other departments to ensure the highest standards in safety, environmental performance, quality, and efficiency are achieved.

• Shift work: 12 hours rotating shifts between day shift and night shift to maintain 24 hour operations. Holiday and weekend coverage is required.

• Communicate with onsite operations personnel, maintenance technicians, supervisors, process engineers and others to coordinate production and quality requirements.

• Communicate clearly and effectively to both technical and non-technical stakeholders.

• Collaborate on various special projects to continuously improve the remote operations program.

• Identify, develop, continuously improve, and communicate the best available process practices within Graymont.

• Stay up to date with the latest technological developments in related industries.

• Work with Graymont's Process Engineering Group and plant process engineers to continuously expand and improve the automation strategy.

• Assist various departments and functional groups to investigate and find the root cause of problems.

• Willing to work extended hours as necessary to meet urgent deadlines or to ensure resolution of problems.

• Occasional travel required - up to 20%. Travel throughout the US and Canada.

QUALIFICATIONS :

• Minimum of 2 years of industrial experience in a manufacturing or processing environment is preferred.

• Ability to read and interpret electronic data and make appropriate decisions related to processing equipment.

• Superior analytical and problem-solving skills. Pursues innovative solutions when and where appropriate.

• Excellent critical thinking skills with the ability to analyze complex problems and implement solutions in a short timeframe.

• Written and oral fluency in French language is an asset.

• Able to effectively build relationships with employees at all levels within the organization (front line to executive management).

• Strong organizational skills and ability to manage multiple priorities. Self-directed and highly motivated requiring minimal direct guidance.

• Demonstrated ability to work effectively in a team environment.

• Strong active listening skills in addition to strong oral and written communication skills. Must, need to be able to communicate clearly & effectively to (both technical and non-technical stakeholders).

• Post-secondary education with an engineering degree or technical certification is considered and asset.

• Excellent computer skills and knowledge of Microsoft programs.

• Electrical, PLC programming, instrumentation, automation, and HMI controls background will be considered a strong asset.