Community Health System Fort Smith , AR 72916
Posted 3 days ago
Job Description
This position is remote.
The orientation hours at 8:00am
The training hours are 8:00AM-4:30PM AZ MST/ 10:00AM-6:30PM CST for 3 months.
The working hours are 8:00am-4:30pm AZ MST / 10:00am CST - 6:30pm CST.
If you are a creative and flexible problem-solver who wants to be an advocate for our patients and be part of a passionate team in a dynamic industry, this job is for you.
Rewards for Doing Work That Matters
Starting pay: $15.50/hr-$18/hr
Cash bonuses (based on facility performance) up to $750.00 per quarter
Health Insurance Benefits (Medical, Dental, Vision, Flexible Spending Account, Short and Long Term Disability)
Paid vacation days
Paid sick leave
6 paid holidays plus two personal holidays
Extra perks and discounts (discounts for shopping and entertainment, tuition reimbursement, adoption reimbursement, Employee Assistance Program)
Promotional opportunities
An employee-friendly environment focused on patient satisfaction
ESSENTIAL JOB FUNCTIONS:
Provide professional, accurate, timely insurance verification and notification for outpatient diagnostic services, observation and inpatient services.
Responsible for the timely verification of medical insurance benefits for the service scheduled or service being provided via website and/or calling the payor (Managed Care payors, Governmental payors and Commercial payors)
Verifies insurance eligibility, benefits and preauthorization/precertification/referral guidelines following the 16 components of verification
Meets all required standards for assuring thorough documentation of the 16 components of insurance verification where applicable based on payor
Ensure all account activity is documented in the computer system timely and thoroughly
Using payor websites and documentation provided by the physician's office determine if the scheduled service is medically necessary based on payor guidelines by CMS and commercial payors
Working knowledge of Medical Necessity protocols for scheduled tests and procedures and notifies physician office of any tests that do not meet necessity guidelines
Communicates and educates patients and physician practices to ensure compliance with identified payor requirements as needed
Validates that all necessary referrals, pre-certification and/or authorizations for scheduled service are on file and that they are valid for the scheduled test being performed
Reviews and resolves preauthorization/precertification/referral issues that are not valid and contacts insurance carriers to verify/validate requirements to ensure accuracy and avoid potential denial and contact ordering physician office if necessary to have authorization submitted
Calculates patient estimated portions via estimation tool and contacts patient prior to the scheduled appointment to notify patient of their patient responsibility
Notify Benefit Verification Manager immediately when uninsured or underinsured patients are identified
Responsible for maintaining performance standards that ensure the department is operating at peak proficiency and that established goals are consistently being met.
Work is performed under tight deadlines.
Maintain effective communication with patients, physicians, medical office staff and the Health Management facilities and departments.
Maintaining current knowledge and understanding of government rules, regulations.
Ability to work with technology necessary to complete job effectively. This includes, but is not limited to, SCI, phone technology, PULSE/DAR products, insurance verification / eligibility tools, patient liability estimation tools, and scanning technology.
Ability to perform all other duties as assigned or requested.
EDUCATION, SKILLS & EXPERIENCE:
Education:
High School graduate or equivalent
Experience:
Minimum one (1) year experience in a medical facility, ambulatory surgery facility, or acute-care hospital working with insurance verification
Knowledge of CPT, HCPCS, ICD-10 and medical terminology
Administrative Skills:
Excellent interpersonal skills required to communicate with direct staff and internal/external customers.
Must possess excellent time management and organizational skills.
Demonstrated critical thinking, creativity, problem solving and decision-making skills.
Community Health System