Remote Customer Support Agent

Virtual Networks LLC Bear , DE 19701

Posted 1 week ago

We're on the lookout for 10 serious Call Center Representative to work from home and to be the primary link between our client's customers both current and potential.

We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Essential Functions

  • Provides timely and accurate information to incoming customer order status and product knowledge requests.
  • Processes customer orders/changes/returns according to established department policies and procedures.
  • Provides timely feedback to the company regarding service failures or customer concerns.

REQUIREMENTS:

  • A minimum of 6 months of customer service experience, preferably in a call center environment
  • Proficiency with Windows 7, 8 and/10
  • Per the client’s request, the ability to pass a criminal background investigation and a drug screen, (when applicable)
  • Punctual and continuous attendance is MANDATORY
  • High school diploma or GED
  • A stable work history
  • Excellent communication and listening skills
COMPUTER REQUIREMENTS:
  • Available Disk Space Minimum 20GB free drive space
  • CPU2.8 GHz dual core or better, Allow: Intel i class or AMD Phenom X2 class or better, No Atom, Celeron, Pentium, Opteron processors
  • Hard Drive Capacity Minimum 60 GB total drive space
  • Internet Download Speed 10MB down speed minimum
  • Internet Upload Speed 3MB up speed minimum
  • Network Latency Max 120 MS latency max
  • OS Windows 7, Windows 8/8.1, Windows 10
  • RAM4GB minimum
Work Environment

Work From Home
Starting pay is $9-$12 per hour

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Account Representative

Rent-A-Center Inc.

Posted 2 weeks ago

VIEW JOBS 11/25/2018 12:00:00 AM 2019-02-23T00:00 It's Your Career. Own it! We make it easy to own your success. At Rent-A-Center, we have a no credit, worry-free policy. That's because we believe in putting people in control of their future. This same belief extends to our talented team members. We help you make your career what you want it to be. Customer Account Representative The role of Customer Account Representative can mean different things at different places. Around here, it signifies that you are on the move. If you like sitting behind a desk, watching the clock, then this isn't the role for you. But if you're just as likely to break a sweat as you are to smash a sales goal, then apply today. We're seeking driven individuals capable of managing different accounts while treating each customer as though they were your only one. Of course, you also help ensure customer accounts stay up to date and adhere to company standards. The bottom line is that you are seeking more than a job. You are seeking a career. That's what being a Customer Account Representative at Rent-A-Center is all about. Are you ALL in? Why should you work at RAC? Move your career to the center of an industry-leading company. Creating opportunity for others is what we're all about. That's why we make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yeah, you can do all that here. And then some. Do you have what it takes? * Must be at least 19 years of age * High school diploma or GED * Valid state driver's license and good driving record The following states require special license or endorsement prior to hire date: * Michigan - Chauffeur's License * Missouri - Class E License * Tennessee - "For Hire" Endorsement We have thousands of employees. But we take care of them one by one. How would you like to have Sundays off? Yes, every Sunday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to a 401(k) and generous paid time off. But you'll find the real benefits to joining us come from within. Everything we do is about enriching people's lives. Yours included. You can work your way to the future you want. We'll help you own it. For employment consideration, only one application is necessary. Please apply only to the one position you are primarily interested in pursuing. Click Here for full job description #Indeed-DVP08 Rent-A-Center Inc. Bear DE

Remote Customer Support Agent

Virtual Networks LLC