Remittance Processing Clerk

About Us

We're not like other insurance companies. From our specialty products to our business model, our culture to our results - we're different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn't just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.

RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar - a testament to our culture and validation of our reputation as an excellent underwriting company. Our insurance subsidiaries are rated A+ "Superior" by AM Best company and A "Strong" by Standard & Poor's. Check out our strong financial track record here.

Position Purpose

The Remittance Processing Clerk is responsible for processing the daily lockboxes and accurately posting electronic and manual remittances for all payers using the company's database software. Ensures all remittance work is completed timely and department deadlines are met. Reports all remittance system issues to the Sr. Remittance Processing Clerk or Accounting Processing Supervisor.

Principal Duties & Responsibilities

• Responsible for routing all payables for branch offices, cash operations, and print and mail.

• Sit at front desk and assist visitors with RLI's virtual check-in assistant (ALICE).

• Post payments to subsidiary ledgers using the company's database software. Payment posting tasks can include some or all of the following:

• a. Data entry of incoming payment information

b. Extracting and manipulating data for input into different systems

c. Analyzing account information

d. Creation and manipulation of spreadsheets

• Ensure all monetary amounts are accurately calculated and posted by checking others' calculations and making corrections and adjustments when necessary.

• Decipher information from remittance documentation and apply any exceptions to the appropriate account.

• Communicate with internal and external contacts regarding deposit and/or remittance information.

• Assist in other duties or projects as needed.

Education & Experience

• Typically requires a high school diploma

• 0+ years of related experience

• [OR] equivalent level of education and experience

Knowledge, Skills, & Competencies

• Understands basic principles of Accounts Receivable and accounting transactions

• Energetic and easily adaptable to change

• Self-motivated with a high attention to detail and good analytical skills

• Intermediate mathematical skills with the ability to perform computations accurately and ability to identify errors in calculations and balances

• Proficiency in Microsoft Excel and Outlook

• Excellent keyboarding skills

• Ability to multi-task

• Ability to communicate effectively and professionally

• Ability to work in a fast paced small team environment

• Ability to analyze routine remittance processing issues and provide workable solutions

• Ability to use software applications to ensure accurate posting of receipts to accounts

Personal & Professional Growth

RLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:

• Nationwide employment opportunities

• Training & certification opportunities

• Tuition reimbursement

• Education bonuses

Diversity & Inclusion

Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.

RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

Total Rewards

At RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.

Financial Incentives

• Employee stock ownership plan (ESOP)

• 401(k) - automatic 3% company contribution

• Annual discretionary 401k and ESOP profit-sharing contribution (up to 15% of base salary)

• Annual bonus plans

Work & Life

• Paid time off (PTO) and holidays

• Paid volunteer time off (VTO) to support our communities

• Parental and family care leave

• Flexible & hybrid work arrangements

• Fitness center discounts and free virtual fitness platform

• Employee assistance program

Health & Wellness

• Comprehensive medical, dental and vision benefits

• Flexible spending and health savings accounts

• 2x Base Salary for Group Life and AD&D insurance

• Voluntary life insurance for purchase

• Critical Illness & Accident insurance

• Short-term and long-term disability benefits