Relocation Services Manager 1 1

Accountability:

• This position is responsible for the coordination of all cross functional teams to support all relocation activities throughout the entire lifecycle of each project; from estimation, execution (cost and schedule control) to final acceptance and ultimately until the warranty ends. This position is the single point of contact for our used machinery dealer network, the customer, internal resources and external resources including all contracted services.

Scope and Responsibilities:

Essential duties include, but are not limited to the following:

• Proactively attains a safe and healthy work environment for all employees.

• Work with the Sales Team to identify and quote desirable equipment/plant relocation projects.

• Supports the Bid & Proposal team with estimating and quoting relocation and installation projects.

• Conduct and develop a detailed scope of each project identifying needs such as route surveys, permits, support services, and site requirements.

• Assure that projects undertaken are profitable and within the capabilities of the organization.

• Reviews all order and contractual documentation with the appropriate resources (internal and external) to ensure that requirements are clearly understood and achievable.

• Ensure outside resources (riggers, trucking, etc.) are properly licensed and insured; review/confirm safety ratings.

• Inspect the work site(s) to monitor progress and ensure conformance with the overall scope of the project.

• Coordinates and documents the condition of the equipment at the time ff disassembly. This documented assessment is to be reviewed with the customer and any additional scope quoted.

• Coordinates all required tooling shipments to and from the removal and installation sites.

• Aligns all cross functional teams involved in the project.

• Provides a single line of communication between the customer and Fives MSI.

• Provides a single line of communication between contractors and Fives MSI

• The communication will be ongoing and recurring in conformance with the company guidelines.

• Leads project team to complete machine projects on-time and within budget

• Actively identify risks and opportunities within a project and implements counter measures and mitigation activities to ensure success.

• Controls the budgets and tracks project costs against estimate within the Estimation Worksheet throughout the project life cycle.

• Provides management updates on project assessment, direction, bottlenecks and risks on an ongoing basis to include cost and delivery mitigation plans.

• Develops and maintains a schedule and reporting system to reflect the progress of the project and provides reports internally and to customers.

• Tracks all delivery dates per the master schedule for internal and external teams.

• Oversees all coordination of subcontracted services along with our internal resources throughout the installation process at the customer site.

• Verify all invoices are sent and payments made by customer in accordance with the predetermined milestone payment plans.

• Schedule and facilitate a post-mortem on all projects in accordance with the company post-mortem (lessons learned) agenda. Document and report out findings and corrective actions to be disseminated to all cross functional teams.

• Proposes process improvement opportunities in support of increasing operational performance.

Experience:

• 3-5 years of similar or related experience in a fast paced advanced manufacturing environment.

• Experience, knowledge and understanding of CNC machine tools is a must.

Skills:

• Working knowledge of SAP and Salesforce

• Proficiency in Microsoft software (Word, Excel, PowerPoint, Project)

• Effective communication - written and verbal

• Excellent Organization Skills

• Ability to Multitask

• Good interpersonal skills

• Teambuilding - internal and external.

• Ability to travel both domestic and internationally approximately 20% of the time.