Relocation Coach

Overview

We are seeking a detail-oriented go-getter to join our Relocation Team. This individual will be the central point of contact to coordinate relocation services for client company transferees and recruiting candidates. Services are coordinated through our Preferred Alliance Network to ensure customer satisfaction at the highest level. This is a very fulfilling job for anyone who loves helping people.

Responsibilities

• Deliver the highest level of customer and client satisfaction.

• Qualify candidates and transferees, complete needs analysis, and verify understanding of program/services authorized.

• Track progress of candidates and transferees to ensure highest levels of conversion and customer/client satisfaction.

• Act as single point of contact for candidate/transferees to work through all questions, issues and problem resolutions.

• Drive high levels of service acceptance and Preferred Alliance Network utilization.

Qualifications

• Excellent organizational, coordination and problem-solving skills

• Sales-related experience

• Detailed-oriented

• Ability to handle multiple priorities and organize your time

• Demonstrates flexibility and innovation

• Enjoys being part of a team, but can work independently

• A positive attitude

• Excellent listening, phone and critical thinking skills

• Excellent communication and follow up skills

• Excellent computer skills working with MS Outlook, Word, and data entry systems

• Research skills

• BA/BS or equivalent work experience preferred

• Relocation industry experience and CRP a plus

• Real estate experience also a plus

Benefits

We offer competitive wages and a comprehensive benefits package that includes medical, dental, vision, life and disability insurance, and a 401(k) program.

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Other Services

Our Technology

Global Relocation

Group Moves

Responsibilities

• Deliver the highest level of customer and client satisfaction.

• Qualify candidates and transferees, complete needs analysis, and verify understanding of program/services authorized.

• Track progress of candidates and transferees to ensure highest levels of conversion and customer/client satisfaction.

• Act as single point of contact for candidate/transferees to work through all questions, issues and problem resolutions.

• Drive high levels of service acceptance and Preferred Alliance Network utilization.

Qualifications

• Excellent organizational, coordination and problem-solving skills

• Sales-related experience

• Detailed-oriented

• Ability to handle multiple priorities and organize your time

• Demonstrates flexibility and innovation

• Enjoys being part of a team, but can work independently

• A positive attitude

• Excellent listening, phone and critical thinking skills

• Excellent communication and follow up skills

• Excellent computer skills working with MS Outlook, Word, and data entry systems

• Research skills

• BA/BS or equivalent work experience preferred

• Relocation industry experience and CRP a plus

• Real estate experience also a plus

Benefits

We offer competitive wages and a comprehensive benefits package that includes medical, dental, vision, life and disability insurance, and a 401(k) program.