Altair Global Minneapolis , MN 55415
Altair Global is searching for a Relocation Associate. So what does that boil down to?
The Associate is responsible for ensuring a positive relocation experience for transferring employees by assisting the Consultant with the majority of activities connected to the relocation process.
What We Need
We're looking for a stellar individual to join our Operations team in Plano, Texas. Do you like working with people and providing great customer service? Do you enjoy multi-tasking and a busy day full of variety?
This job is all about:
Providing a positive relocation experience for the relocating employees
Having a general knowledge of Consultants' assigned clients' programs
Responding to general inquiries from transferring employees when Consultant is not available
As directed by the Consultant, assisting in researching services, information, and documents on customers;
Updating Altair technology systems with complete and accurate date in a timely manner
Ordering services from various internal and external service providers to include but not limited to household goods, corporate housing, travel, and destination services
Setting up assignee files and audits for completeness prior to closing
What You Have
We're looking for a team member who knows how to delight customers. We're looking for someone who gets customer service, knows how to be organized and likes working as part of a team effort. (Note: this is not a call center environment.) Only local candidates will be considered.
We require a high school diploma or G.E.D. equivalent with a minimum of one year work experience in a professional environment. Read more to see if you fit the bill.
Minimum 1 year office experience or equivalent; work/school and time management skills experiences
Excellent administrative skills with exceptional follow up and organizational skills
Able to work independently and as part of a team
Strong working knowledge of various software applications and tools including but not limited to Microsoft Office Products, (Word, Excel, PowerPoint); comfort with learning new applications
Able to confidently communicate/interface at multiple levels across the Company and with others as required
Bonus Points If
You have experience in the relocation, housing, or travel industries.
You have worked in a professional customer service role.
You have a Zen attitude to manage the stress that accompanies peak volume.
Altair provides a professional and fun work environment with great benefits and competitive salaries. We are an equal opportunity employer.