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Relief Shift Manager, Table Games

Expired Job

SAN Manuel Indian Bingo & Casino Highland , CA 92346

Posted 3 months ago

Founded in 1986, the San Manuel Casino has built a strong reputation as a premier gaming establishment with over 130 table games, drawing patrons from the greater Los Angeles area as well as other regions of Southern California.

Under the direction of the Table Games Shift Manager (Shift Manager), the Table Games Relief Shift Manager is responsible for assisting the Shift Manager with the day-to-day operations of the Table Games department. This position functions as a relief position to the Shift Manager.

Essential Duties & Responsibilities

  • Assists the Shift Manager in the daily operations of the table games on a shift by shift basis.

  • Interacts with the guests and team members in a professional, friendly and respectful manner.

  • Informs team members of any pertinent information necessary for the effective operation of the table games.

  • Informs the Director of Table Games of all pertinent shift activity.

  • Prepares daily reports pertaining to shift activity.

  • Resolves any guest disputes or conflicts that may arise.

  • Ensures that all guests are provided with quality customer service.

  • Works with Surveillance in detecting and taking action against any possible cheating or fraud.

  • Performs the duties as described in the job description for Shift Manager when working as a Relief Shift Manager.

  • Performs the duties of a Floor Supervisor as needed.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning, reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education/Experience/Qualifications

  • High School Diploma or GED required.

  • Bachelor's degree or Vocational/Technical certification preferred.

  • Minimum six (6) years casino table games experience required.

  • Minimum one (1) year casino table games supervisory experience required.

  • Proficiency in Microsoft Office (Word, Excel and Outlook).

Certificates/Licenses/Registrations

  • At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
  • A qualified candidate/employee must have a valid driver's license with an acceptable driving record as determined by the company's insurance carrier.

San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.


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VIEW JOBS 11/11/2018 12:00:00 AM 2019-02-09T00:00 Summary Founded in 1986, the San Manuel Casino (SMC) has built a strong reputation as a premier gaming establishment with over 130 table games, drawing patrons from the greater Los Angeles area as well as other regions of Southern California. Under the direction of the Table Games Supervisor, the Table Games Dealer is responsible for dealing a variety of casino banking games in strict accordance with the rules of the games and the Table Games department policies and procedures. Essential Duties & Responsibilities * Greets customers in a courteous and friendly manner. * Explains and interprets the rules of the games to patrons. * Exchanges currency for gaming chips. * Ensures that all wagers are within the minimum and maximum table limits. * Ensures that all bets are placed in a proper manner before the cards are dealt. * Shuffles and deals the cards in an efficient and proper manner. * Handles chips with accuracy and speed. * Displays all hands in a clear and easily readable manner. * Pays winning bets and collects losing bets. * Ensures the security and integrity of the game. * Verifies currency and announces amounts of $20 or more before placing the bills in the drop box. * Verifies and deposits game related paperwork in the drop box. * Adheres to table games policies, procedures and internal controls. * Provides guests with a pleasant gaming experience by behaving in a professional, friendly and courteous manner. * Calls for service or rulings as needed. * Passes on game related information to the incoming dealer. Education/Experience/Qualifications * High School Diploma or GED required. * Certification from Table Games dealing school preferred. * Minimum one (1) year live-game casino dealing experience preferred. * Ability to concentrate for long periods without distraction. * Must have good interpersonal skills. * Must be reliable, punctual and cooperative with co-workers and supervisors. * Must have a thorough knowledge of all banking card games used in casino gaming. Certificates/Licenses/Registrations * At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license. San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. SAN Manuel Indian Bingo & Casino Highland CA

Relief Shift Manager, Table Games

Expired Job

SAN Manuel Indian Bingo & Casino