Founded in 1986, the San Manuel Casino has built a strong reputation as a premier gaming establishment with over 130 table games, drawing patrons from the greater Los Angeles area as well as other regions of Southern California.
Under the direction of the Table Games Shift Manager (Shift Manager), the Table Games Relief Shift Manager is responsible for assisting the Shift Manager with the day-to-day operations of the Table Games department. This position functions as a relief position to the Shift Manager.
Essential Duties & Responsibilities
Assists the Shift Manager in the daily operations of the table games on a shift by shift basis.
Interacts with the guests and team members in a professional, friendly and respectful manner.
Informs team members of any pertinent information necessary for the effective operation of the table games.
Informs the Director of Table Games of all pertinent shift activity.
Prepares daily reports pertaining to shift activity.
Resolves any guest disputes or conflicts that may arise.
Ensures that all guests are provided with quality customer service.
Works with Surveillance in detecting and taking action against any possible cheating or fraud.
Performs the duties as described in the job description for Shift Manager when working as a Relief Shift Manager.
Performs the duties of a Floor Supervisor as needed.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning, reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
High School Diploma or GED required.
Bachelor's degree or Vocational/Technical certification preferred.
Minimum six (6) years casino table games experience required.
Minimum one (1) year casino table games supervisory experience required.
Proficiency in Microsoft Office (Word, Excel and Outlook).
San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
SAN Manuel Indian Bingo & Casino