Release Train Engineer

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and subsequently continues to be an exciting and fast-growing segment. To maintain success, accelerating sales and driving profitable charge volume growth are critical for the organization. The Sales Enablement, Pricing and Transformation (SPT) team within the Commercial Business Enablement organization is instrumental in ensuring achievement of these objectives. Our team's vision is passionate about being essential architects of growth, profitability, and operating efficiency for GCS. SPT's mission is to power GCS growth through the provision of informed pricing, sales enablement support and process improvement.

The Transformation and Automation (TAG) team within SPT, is an engine serving GCS tapping into expertise in Automation, Process Engineering, Data Analytics & Advanced Project Management to deliver critical business solutions that drive direct financial impact, improved efficiency, and increased safeguards for customers. We are looking for an upbeat, servant leader, Release Train Engineer to help drive these GCS products.

Do you like to live between the lines of business and technology, integrating the best of both worlds to understand how we work and identify improvements to drive new business value? How about the empowerment of defining priorities and delivering innovative solutions for the business? Then this is the role for you!

How will you make an impact in this role?

• Lead Program Increment (PI) process: capturing requirements, coordinating meetings, partner with product, engineering, and other customer teams.

• Run prioritization process.

• Handle the Rally process (Capabilities, Features, User Stories, acceptance criteria process)

• Facilitate solution alignment discussions.

• Assist the team in Agile standard methodologies: Scrum ceremonies, drive the backlog, raise blockers, handle risks, develop team capacity needs, etc.

• Assist in driving roadmaps.

• Track and supervise execution via reporting.

Minimum Qualifications

• Program/Project Management experience.

• Experience facilitating Agile, Scrum, or other rapid application development teams to deliver solutions.

• Current/active SAFe SA/RTE certification, Additional Agile certifications a plus.

• Ability to turn ideas into action by persuasion, gaining support and dedication from others; mobilizing people to act, using creative approaches to empower others to meet goals.

• Proficiency in breaking down work into manageable parts, assessing the priority and time required to complete each part; taking initiative to prioritize tasks related to organizational goals; developing detailed plans, completing tasks in logical order, and delivering work products on time while monitoring progress against goals.

• Ability to work on several tasks simultaneously.

• Ability to adjust the message, style, and tone of a communication to accommodate a variety of audiences.

• Efficiency with influencing outcomes and people without relying on reporting lines or organizational hierarchy.

• Ability to quickly create relationships and build trust with internal and external collaborators.

Preferred Qualifications

• Ability to navigate the AMEX ecosystem

• Experience working with commercial card products

• Solid understanding of automation products

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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