Release Of Information Tech - Clinic Billing Services

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Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.

• Job Objective: A brief overview of the position.

• Release of Information Tech position is responsible for handling all requests for Medical Records and billing information from physicians, attorneys, third party payors, other healthcare providers and public agencies. Review requests for accuracy and legality, ensuring the timely completion of all requests

• Reports to

• Director of Clinic Billing

• Supervises

• None

• Ages of Patients

• Neonate/ Infant

• Pediatric

• Adolescent

• Adult

• Geriatric

• Blood Borne Pathogens

• Minimal/ No Potential

• Qualifications

• Education

• Required: High School Diploma, GED or Higher Education

• Preferred: Post High School education in medical field related studies

• Licensure/Certification

• N/A

• Experience

• Required: 1 year healthcare experience / In office, MA etc.

• Preferred: 2 years in a medical records department or in a Provider office with like responsibilities

• Essential Responsibilities

• Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.

• Primarily responsible for timely and accurate processing of all patient billing/medical records information requests including fax, mail, other requests as assigned within a required timeframe.

• Determines that authorizations/requests for patient information are complete and in compliance with Eisenhower Policy.

• Research and follow-up on improper or incomplete required documents in a timely manner in conjunction with each type of request.

• Enter information into tracking system and properly note the patient account,

• When records are received, match request with record in FIFO order for processing,

• Ensures that all subpoenas for patient information are in compliance with California Law.

• Verify all requests against documents pulled for accuracy before submission.

• For records contained in One Content or Horizon Practice Plus, print out the pages necessary to complete the request.

• Become familiar with current and all updates related to: California Consent Manual and Confidentiality of patient information.

• Must be familiar with HIPAA requirements for release of patient specific information.

• Performs other duties, tasks or projects as assigned by supervisor/manager/director.

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Eisenhower Health offers a generous benefits package and a matched retirement plan.

Employees are eligible to participate in a benefits program designed to make a difference for you and your family.

View Full Benefits

A Culture of Positivity and Support

From the beginning, this organization formed a culture based on strong values, commitments and a passion for service and professional excellence.

What Our Nurses Say

One of my very favorite things about working at Eisenhower Health is the culture on inclusivity that we have and a strong base for evidence-based practice.

Lori

Neonatal Nurse

One of the greatest things about working as a nurse at Eisenhower Health is how much support you get from Administration. We keep on improving the process here. It's a fantastic place to work.

Richard

Nursing Supervisor

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Registered Nurse

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