Release Of Information Specialist

Iron Mountain Incorporated West Palm Beach , FL 33409

Posted 4 weeks ago

Overview

Iron Mountain Incorporated (NYSE: IRM), founded in 1951 and ranked as a Forbes 2018 Americas Best Employers, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. Providing solutions that include information management, digital transformation, secure storage, secure destruction, data centers, cloud services and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working. Visit www.ironmountain.com for more information.

Responsibilities

Our Release of Information Specialist are the face of Iron Mountain and enjoy all the benefits of a career! See the details below.

  • Competitive Pay

  • Quarterly Performance Bonus

  • Competitive Benefits Package

  • 401K w/ Company Match

  • Employee Stock Purchasing Program

  • Referral Bonuses

  • Tuition Reimbursement

  • 2 Weeks Paid Vacation, 7 Paid Holidays

  • Medical, Dental, Vision Benefits available immediately

SALARY: $15.00. WORK LOCATION: 1309 North Flagler Drive, West Palm Beach FL 33401.

WORK SCHEDULE: Monday

  • Friday (8:30am

  • 5:00pm)

JOB DESCRIPTION:

  • Process all requests for release of information by locating and retrieving the corresponding protected health information in a timely and efficient manner and as prescribed by Iron Mountain policies and procedures. Safeguard and protect the patients privacy by verifying the requestor type and release requirements in accordance with HIPAA guidelines and Iron Mountain policy.

  • Reproduce the requested information according to Service Level Agreement timeframes and in accordance with the authorization and/or legal requirements (e.g., subpoena) and methodology established by the customer or Iron Mountain Record Center (i.e., fax, scan, photocopy).

  • Identify the status type for the request for information (walk-in, fax request, pre-payment) and enter pertinent data into the release of information tracking application.

  • Verify the accuracy and quality of reproduced work and data entry prior to providing information to the requestor. Ensure that work is performed in accordance with federal and state statutes.

  • Generate cover letters (based on the status type), pre-payment notices and invoices and mail information to the requestor. Upon receipt of payment or pre-payment from the requestor, finalize the request in the tracking application and process payment according to Iron Mountain policy.

  • Utilize a variety of computer systems (from the facility and Iron Mountain) and maintain procedural consistency as delineated by the facility and/or Iron Mountain Record Center.

  • Position may be on site at a record center or medical facility. May work as far north as West Palm Beach.

Perform other duties as assigned

Qualifications

  • Demonstrated ability to maintain a high level of confidentiality regarding patient information. Knowledge of HIPAA preferred.

  • Must be able to interpret Iron Mountain Release of Information Guidelines for validation of all ROI requests received.

  • Must be able to identify problem ROI requests and escalate to supervisor/manager for direction. .

  • Failure to perform duties in accordance with Iron Mountain policies and procedures may result in violation of Federal (HIPAA) and State regulations pertaining to the release of protected health information (PHI). Example: Inadvertent disclosure of PHI. .

  • Position may be on site at a record center or medical facility.

  • Service Level Agreements with the customer require that work be processed within set timeframes.

  • Resources on site at a medical facility may interface with a variety of 3d parties including patients, physicians, HIM staff and walk-in ROI requestors.

  • Resources on site at a medical facility are expected to work set hours as defined in the customer contract.

  • Maintain telephone contact with customers regarding accurate and timely service for release of information.

  • Answer all routine customer inquiries in an efficient and effective manner.

  • Contact customers when problems arise, as appropriate and in accordance with Iron Mountain policy.

  • Interface with other staff members relative to workflow, customer problems/concerns and resources.

  • Local travel varies based on contract with customer and whether work is performed at a record center or on-site at a medical facility.

  • Licenses & Certifications Required: Credentialed resources (e.g. Registered Health Information Technician (R.H.I.T.)) must maintain continuing education requirements to retain credentials.

  • Education/Experience: High School Diploma or GED required, associates degree preferred, R.H.I.T. desired / A minimum of 1-3 years expereince in a hospital medical records background or healthcare required.

Compliance Obligations:

It is the responsibility of every Iron Mountain employee:

  • to comply with all applicable laws, rules, regulations, and company policies

  • to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct

  • to complete required training within the allotted time frame

Every Iron Mountain employee has an obligation to promptly report issues and violations.

Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.

Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.

Requisition # 2019-20713

Category Operations

Type Full-Time


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Release Of Information Specialist

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VIEW JOBS 3/26/2019 12:00:00 AM 2019-06-24T00:00 Overview Iron Mountain Incorporated (NYSE: IRM), founded in 1951 and ranked as a Forbes 2018 America's Best Employers, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. Providing solutions that include information management, digital transformation, secure storage, secure destruction, data centers, cloud services and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working. Visit www.ironmountain.com for more information. Responsibilities Our Release of Information Specialist are the face of Iron Mountain and enjoy all the benefits of a career! See the details below. * Competitive Pay * Quarterly Performance Bonus * Competitive Benefits Package * 401K w/ Company Match * Employee Stock Purchasing Program * Referral Bonuses * Tuition Reimbursement * 2 Weeks Paid Vacation, 7 Paid Holidays * Medical, Dental, Vision Benefits available immediately SALARY: $15.00. WORK LOCATION: 1309 North Flagler Drive, West Palm Beach FL 33401. WORK SCHEDULE: Monday - Friday (8:30am - 5:00pm) JOB DESCRIPTION: * Process all requests for release of information by locating and retrieving the corresponding protected health information in a timely and efficient manner and as prescribed by Iron Mountain policies and procedures. Safeguard and protect the patient's privacy by verifying the requestor type and release requirements in accordance with HIPAA guidelines and Iron Mountain policy. * Reproduce the requested information according to Service Level Agreement timeframes and in accordance with the authorization and/or legal requirements (e.g., subpoena) and methodology established by the customer or Iron Mountain Record Center (i.e., fax, scan, photocopy). * Identify the status type for the request for information (walk-in, fax request, pre-payment) and enter pertinent data into the release of information tracking application. * Verify the accuracy and quality of reproduced work and data entry prior to providing information to the requestor. Ensure that work is performed in accordance with federal and state statutes. * Generate cover letters (based on the status type), pre-payment notices and invoices and mail information to the requestor. Upon receipt of payment or pre-payment from the requestor, finalize the request in the tracking application and process payment according to Iron Mountain policy. * Utilize a variety of computer systems (from the facility and Iron Mountain) and maintain procedural consistency as delineated by the facility and/or Iron Mountain Record Center. * Position may be on site at a record center or medical facility. May work as far north as West Palm Beach. Perform other duties as assigned Qualifications * Demonstrated ability to maintain a high level of confidentiality regarding patient information. Knowledge of HIPAA preferred. * Must be able to interpret Iron Mountain Release of Information Guidelines for validation of all ROI requests received. * Must be able to identify problem ROI requests and escalate to supervisor/manager for direction. . * Failure to perform duties in accordance with Iron Mountain policies and procedures may result in violation of Federal (HIPAA) and State regulations pertaining to the release of protected health information (PHI). Example: Inadvertent disclosure of PHI. . * Position may be on site at a record center or medical facility. * Service Level Agreements with the customer require that work be processed within set timeframes. * Resources on site at a medical facility may interface with a variety of 3d parties including patients, physicians, HIM staff and walk-in ROI requestors. * Resources on site at a medical facility are expected to work set hours as defined in the customer contract. * Maintain telephone contact with customers regarding accurate and timely service for release of information. * Answer all routine customer inquiries in an efficient and effective manner. * Contact customers when problems arise, as appropriate and in accordance with Iron Mountain policy. * Interface with other staff members relative to workflow, customer problems/concerns and resources. * Local travel varies based on contract with customer and whether work is performed at a record center or on-site at a medical facility. * Licenses & Certifications Required: Credentialed resources (e.g. Registered Health Information Technician (R.H.I.T.)) must maintain continuing education requirements to retain credentials. * Education/Experience: High School Diploma or GED required, associate's degree preferred, R.H.I.T. desired / A minimum of 1-3 years expereince in a hospital medical records background or healthcare required. Compliance Obligations: It is the responsibility of every Iron Mountain employee: * to comply with all applicable laws, rules, regulations, and company policies * to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct * to complete required training within the allotted time frame Every Iron Mountain employee has an obligation to promptly report issues and violations. Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions. Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions. Requisition # 2019-20713 Category Operations Type Full-Time Iron Mountain West Palm Beach FL

Release Of Information Specialist

Iron Mountain Incorporated