Release Of Information Coordinator

Looking to feed your desire to give to your community and support those who need a helping hand? Look no further! Not only is Brightli growing the amount of its resources, services, and facilities to assist as many communities as possible, it also provides plenty of opportunity for growth in your current field and the freedom to explore others. Our culture and our environment are unlike any other. We offer highly-competitive pay and a full range of top-notch full-time employee benefits such as:

• Medical

• Dental

• Vision

• Life Insurance

• Paid Time Off

• Short Term Disability

• Long Term Disability

• Retirement Plan

• Tuition Reimbursement

• Student Loan Reimbursement

• Employee Assistance Program

Job Description:

Job Title: Release of Information Coordinator

Location: Springfield, MO

Department: Compliance & Integrity

Employment Type: Full-time

Shift: Monday

• Friday 8:00 A.M.

• 5:00 P.M.

Job Summary:

Incumbent collaborates with the Director of Health Information Management to manage medical record release and document imaging procedures.

The ROI Coordinator position offers…

• All-Inclusive Employee Benefits Package- A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more

• Telemedicine- 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits

• Employee Assistance Program

• 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

• Paid Time Off

• 29 days per year including vacation & holiday pay

• Workplace Culture

• An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Coordinate medical record release workflows, including document imaging processes.

• Maintain internal tracking systems for medical record requests, ensuring efficient fulfillment.

• Supervise and train Medical Records Clerk and Imaging Associate teams.

• Liaison with external release of information vendors.

• Manage various record request types (e.g. Mortality Review Committee, Billing, Legal).

• Provide excellent customer service, addressing requestor concerns professionally.

• Locate and retrieve medical records from legacy systems as needed.

• Collaborate with the Director of Health Information Management on record retention and destruction.

• Identify and report potential privacy concerns to the Privacy Office

• Identifies and coordinates corrections for any misfiled medical record documentation.

• Track and prepare reports on medical record activities and trends for analysis.

• Other duties as assigned.

Experience and/or Education Qualifications:

• One of the following credentials strongly preferred: RHIA, RHIT, CHPC, CRIS.

• Associate's degree in Health Information Management required.

OR

• Five years of industry experience, including one to three years of medical records experience.

Supervisory Requirements:

• Communicate the strategic direction of the organization and encourage participation by all employees.

• Provide leadership and guidance to all aspects of the department.

• Take an active role in monitoring the identification, development, and execution of strategic objectives.

• Involve, as appropriate, all employees in order to achieve goals.

• Effectively communicate to employees any changes and newsworthy events within the department or company.

• Handle difficult employee situations directly, using appropriate discretion and Human Resource advice to show respect for the individual.

• Champion change and effectively manage the implementation of new ideas.

• Reinforces team approach throughout functions; support and solicit input from team members at all levels with the company.

• Maintains confidentiality of business information, including Protected Health Information (PHI), as required by HIPAA and company policy.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Brightl is a Smoke and Tobacco Free Workplace.