Release Manager

M&T Bank Washington , LA 70589

Posted 2 weeks ago


As a member of the Release Management team, the Release Manager will be required to have hands-on experience in Release deployment planning, analysis and execution, and must be able adapt and thrive in a fast-paced and dynamic environment. This role will be responsible for the movement of releases into test and production environments. These releases can be inclusive of platform updates, system patches and/or security improvements.

The Release Manager will interface and communicate with various Infrastructure, Test, Application, Delivery and DevOps teams on a daily basis, along with providing status updates to management.

Primary Responsibilities:

  • Establish consistent release management processes.

  • Ensure adherence to release management processes.

  • Manage the deployment of the deliverables to the test and production environments.

  • Facilitate cross-department coordination of release management functions.

  • Track an organization-wide release calendar.

  • Provide Daily and Weekly Release Reporting.

  • Develop apt reporting tools and information depository to measure conformance to entire processes and utilization of tools through monthly metrics.

  • Participate in CAB meetings to discuss release scope and/or roadblocks. Negotiate, plan and manage all release activities.

  • Design, modify, install, and/or maintain metrics that drive and measure team performance.

  • Manage risks and resolve issues impacting release scope, schedule and quality.

  • Ensure Deployment, Run Books and Implementation Plans are produced.

  • Maintain a release repository and manages key information such as build and release procedures, dependencies, and notification lists.

  • Communicate release details and schedules to the Business as required.

  • Negotiate, plan and manage all release activities.

  • Continually work towards making improvements in the release process.

  • Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.

  • Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.

  • Head and direct collaborative efforts of release and developed management standards.

  • Help cross-department planning to oversee dependencies and solve conflicts.

  • Track an enterprise-wide release calendar.

  • Inform senior management of enterprise-wide exposure to release risk and effectively mitigate it.

  • Measure release cadence and effectiveness using common metrics across the entire software portfolio.

  • Create common standards and formats for release playbooks and work with production control to standardize release decision-making.

Supervisory/ Managerial


Manages a team of professionals (includes people, budget and planning)

Education and Experience Required:

Bachelor's degree and a minimum of 6 years' proven release management / project management experience,

OR in lieu of a degree,

A combined minimum of 10 years' higher education and/or work experience, including a minimum of 6 years' proven release management / project management experience.

Proficiency with personal computers as well as pertinent software packages.

Preferred Specialized Knowledge & Skills

  • 8 10 years of experience in Release Planning and Execution in Agile environments

  • 8 10 years of experience in information systems and IT operations environment in enterprise environments.

  • Formal training in project management practices preferred.

  • Demonstrated ability to coordinate cross-functional work teams toward task completion.

  • Previous large scale project management experience.

  • Working knowledge of technology concepts including enterprise architecture, SDLC and Agile methodologies.

  • Ability to plan, direct and supervise the work of others.

  • Ability to mentor and coach team members.

LocationNew York


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Platform Reliability Manager

M&T Bank

Posted 2 weeks ago

VIEW JOBS 4/3/2019 12:00:00 AM 2019-07-02T00:00 Overview: Platform Reliability Manager is responsible for ensuring the availability of the production services, ensuring capacity for growth, and ensuring that the production services meet (or exceed) their internally and externally prescribed Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). The SLAs and OLAs cover the aspects of the systems based on agreed upon criteria within their domain systems: * Availability of systems * Performance of the systems in terms of their responsiveness * Incident and Problem Management * Communication to business and technology stakeholders Primary Responsibilities: Application Monitoring Engineering * Establish the needed synthetic monitoring and alerting preferences * Coordination of the hardware monitoring and alerting preferences * Communication and development of application monitoring and devise alerting preferences. Performance Engineering * Develop the appropriate feature thresholds * Establish regular tuning activities Environment Support Engineering * Coordinate the infrastructure standards (patching, firewall, SSL) * Establish access standards within the lower environments * Integrate within the infrastructure engineering team for automation Proactively analyze, recommend, and manage delivery of recommendations to production environment Manage and guide day-to-day activities within the application reliability teams Continually evaluate production environments for: * Availability * Responsiveness * Accuracy and * Scalability for both organic growth and readiness for acquisition-based growth Define, document, and evolve application reliability support strategy Collaborate with engineering, telecom, networking, and information security teams to ensure application reliability and system security Define, design, and deploy value-added preventative maintenance tasks based on: * Frequent health assessments of data storages * Performance testing of new projects and or functionality being introduced into the production environment * Network sniff tests for assessing network performance * Vulnerability and/or penetration testing for security loopholes Application reliability manager is responsible for minimizing the potential of unplanned outages. In the event of an outage engage problem resolution teams, establish business command center for communicating to the lines of business and technology stakeholders. Application reliability manager is also responsible for establishing and maintaining on-call support arrangements for the production teams based on the criticality of the applications in their domain, and their support model (onshore / offshore). Application reliability manager is also responsible for ensuring that procedures, and application reliability strategy is documented and kept up to date. These may include: * Change management * Application Access management – Re-certifications * Release and Deployment Management * Incident/problem management * Root cause analysis – for in-house applications and vendor hosted applications on-premises, and ASP solutions. * Network and server setup diagrams * Backup and disaster recovery procedures per bank standards Application Reliability Manager is also responsible for establishing metrics to evaluate the effectiveness of application reliability tasks. These may include operational matrices on systems, database and network performance matrices, and incident management reports. Education and Experience Required: Minimum of Associates' degree and with 9 years' technology or systems management/leadership experience, or in lieu of a degree, a combined minimum of 11 years' higher education and/or work experience, including a minimum of 9 years' technology or systems management/leadership experience Education and Experience Preferred: * 10+ years of experience managing production environments within an organization or specifically within financial institutions * Minimum of Bachelor's degree in computer sciences or a minimum of 15 years IT professional experience in lieu of degree * Strong technical background from both application development and infrastructure perspective * Formal training and experience in ITIL * Requires experience with SDLC procedures * Must be detail oriented/articulate with strong time management and organizational skills * Experience with problem and incident management * Demonstrated ability to lead and to effectively communicate with staff at all levels of the organization that includes both technical staff and business partners * Motivated and excellent interpersonal skills including ability to lead and affect change * Demonstrated understanding of systems and processes within a complex environment * Ability to exercise substantial initiative and strong problem solving skills LocationNew York Buffalo M&T Bank Washington LA

Release Manager

M&T Bank