Release & Environment Manager

We are seeking an experienced Environment & Release Manager to support Release and Environment Management activities across Platform, Digital and Surround Technologies

You will be responsible for defining, implementing and running Release and Environment management processes and procedures across our various Platform estates to include both in-house, 3rd party hosted and outsourced technologies.

This will include, but not limited to, providing governance and oversight of outsourced and 3rd party hosted release management processes and implementations, and the planning and execution of deployments to Nucleus developed and hosted technology.

You'll spend your time:

• Leading and mentoring others, guiding them in delivering effective outcomes aligned with business needs.

• Managing resources on a 121-basis including management of performance and people issue with the team you are assigned.

• Line Management of Release Manager to include their performance management, objective setting, and training and development.

• Act as a liaison between the technology department and business stakeholders, fostering effective communication and understanding of project objectives.

• Impact assessing change to our Technology and coordinating the delivery and scheduling of the change & releases with both internal technical teams and external suppliers.

• Working with the Release Manager to ensure consistency of deployment planning and execution across all Technologies.

• Coordinate deployment activities on complex multi-component deliveries across internal and external teams through Test to Production.

• Define and Implement Deployment Management process and procedures across all areas of Technology.

• Educate and act as SME to embed process and behaviours across Technology.

• Managing and tracking Environment usage and coordination demand across multiple projects, releases, and stakeholders.

• Performing post Release/Deployment reviews and making recommendations to improve processes and outcomes.

• Producing MI/reporting associated with release and deployment volumes and success.

A bit about you

Your friends would describe you as a forward-thinking problem solver with a track record of untangling intricate issues and consistently delivering exceptional results. Comfortable with independent work allows you to thrive in collaborative team settings, where you actively support and motivate colleagues to achieve excellence. Your leadership approach emphasises accountability, ownership, and a relentless pursuit of continuous improvement.

Experience of defining and implementing Release and Environment frameworks for both internal and externally hosted technologies (including outsourced models if possible).

Good understanding of Platform technology and working with 3rd party suppliers.

Keen to take ownership and comfortable interfacing across multiple technology functions and teams.

Drives consistency in process and continual improves process and outcomes.

Self-starter who is comfortable defining and implementing new processes and frameworks and can educate and embed.

Key Competencies

• Proven leadership experience.

• Good understanding of Platform technology, architecture.

• Previous experience in platform release, deployment, or configuration management roles.

• Proficiency in tooling such as JIRA, Excel, SharePoint, and Confluence.

• Strong analytical skills with the ability to identify and evaluate improvement options.

• Experience of defining and implementing processes and frameworks across multiple technology functions.

• Ability to influence and educate users and management.

• Experience of applying continuous improvement to enhance process and procedures.

• Excellent communication skills with the ability to communicate effectively with a range of stakeholders.

• Strong problem-solving skills with the ability to proactively identify risks and issues and work with stakeholders to mitigate these.

• Ability to work independently and as part of a team.

• Ability to prioritise workload and manage multiple tasks simultaneously.

• Confidence to use your own initiative and problem-solving skills.

• Ability to prioritise and remain agile with conflicting work demands.

A little about us

Our purpose at Nucleus is to transform financial services and create better outcomes for our advisers and their clients. It is this purpose that drives everything we do. Whether you are working in a role that is client facing or not, you'll need to be service obsessed to work here.

It's a fast paced and exciting environment, and one where we believe you will get the chance to fulfil your potential and do work that really matters, to you and our clients. We believe in you having your own chunk of responsibility and being trusted to make things happen.

Nucleus' culture is something our people believe sets us apart from other places they've worked. This short film gives you an insight into what it is like to work with us.

Inclusion and diversity at Nucleus

As with most things in life, who cares, wins. We really care about inclusion. For us this is not a box-ticking thing, it's a commercial imperative. It isn't about being PC. It's about being future relevant and durable. Find out more on our inclusion page.

We offer a generous blend of benefits for the things that really matter to our people, including pension, bonus, enhanced parental leave, paid time off for emergencies, health and wellbeing initiatives and flexible working options.

If you'd like to find out more about us or the role, you can check out #Wearenucleus on social media to see what we've been up to recently or get in touch with Hannah in our people team.