Lcnb National Bank Mason , OH 45040
Posted 3 weeks ago
Position Description
Relationship Banker
Identifying Information:
Department: Branch Operations
Reports To: Branch Manager
Location: Branch
Status: Hourly Non-Exempt
Bank Operation Hours: M-Th 8:15-5:15, Friday 8:15-6:15, Saturday 8:15-1:15
Position Purpose: Provides superior and quality service to our customers. Assist customers by accurately and efficiently processing transactions, such as deposits, withdrawals or payments, resolving complaints or account discrepancies, and answering questions.
Essential Functions and Responsibilities
Maintaining and balancing cash drawer
Ensure compliance with all internal controls and established policies and procedures
Promote and advise on the bank's products and services
Keeping customers' personal information confidential
Identify referral opportunities and make relevant referrals
Communicating with other team members and other areas of the bank
Assist with the daily operations of the branch
Skills/Competencies
Professionalism
Strong basic computer skills
Strong written and verbal communications skills
Cash handling
Accuracy and attention to detail
Customer-focused
Team player
Ability to think, reason and communicate clearly
Ability to observe and identify details at close range
Education/Experience
Working Conditions
Must be able to remain in a stationary position 50% of the time
Occasionally move/traverse to access files and equipment
Constantly operates a computer and other office productivity machinery, such as a phone, calculator, copy machine, scanner, and computer printer
Occasionally moves coin bags weighing up to 50 lbs.
Occasionally will need to travel up to a 30-mile radius
Incumbent must be able to perform the essential functions of the position with or without reasonable accommodations.
Lcnb National Bank