Relationship Banker - Loveland Financial Center - Cincinnati Market - Loveland, OH

Bank Of America Corporation Cincinnati , OH 45201

Posted 2 weeks ago

Job Description:

At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our clients when they need us most - whether they're just starting out, buying a home, building a family or planning for retirement.

We're looking for the next generation of Relationship Bankers - those with a passion for growing a long-term career, building relationships and working with a team of client professionals in one of over 4,000 locations nationwide. The Relationship Banker role is meant for those looking to make a real impact and build a career in financial services. The role is ideal for those who have a passion to engage and educate clients with our industry leading digital banking solutions. As a Relationship Banker, you'll introduce clients to the various high-tech and high-touch choices they have to do their banking in ways that are most convenient for them.

From day one, you'll receive training from our award-winning Academy at Bank of America, including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience. With demonstrated success, you'll have the opportunity to advance into roles as a Relationship Manager, Financial Advisor, Financial Center Operations Manager or Financial Center Manager - with unlimited opportunity to grow throughout the company. The Academy will support you with dedicated programs, tools and resources throughout your career journey.

We'll help you

  • Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success.

  • Grow in your current role through one-on-one coaching from Academy managers who are invested in your success and training programs that help you excel, build new skills or take on additional responsibility.

  • Continuously learn and advance your career goals through intentional career paths to the next best role.

  • Use resources and innovative technologies to optimize the client experience.

  • Confidently build relationships with clients by using a defined consultative questioning approach that will help you gain in-depth knowledge of clients' financial life priorities and connect them to our solutions that meet their financial goals.

  • Expand your business knowledge and network by partnering with experts in small business, lending and investments.

  • Become an expert in using digital resources and technologies to optimize the client's digital banking preferences.

  • Process transactions accurately and efficiently to build client confidence and trust, based on established policies and procedures

As a Relationship Banker, you can look forward to

  • Ongoing professional development to deepen your skills and optimize your expertise as the industry evolves and changes.

  • Resources and dedicated support to help you reach your full potential throughout your career.

  • A benefits programs designed to meet the diverse needs of our employees at every stage of their life and help them plan for tomorrow.

  • Progressive workplace practices and initiatives that promote inclusion.

We're a culture that

  • Believes in responsible growth and has a proven dedication to supporting the communities we serve.

  • Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience.

  • Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients and customers around the world.

  • Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs.

Required skills:

  • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.

  • Collaborates effectively to get things done, building and nurturing strong relationships.

  • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.

  • Is confident in identifying solutions for new and existing clients based on their needs.

  • Communicates effectively and confidently, and is comfortable engaging all clients.

  • Has the ability to learn and adapt to new information and technology platforms.

  • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).

  • Applies strong critical thinking and problem-solving skills to meet clients' needs.

  • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.

  • Efficiently manages your time and capacity.

  • Focuses on results, while acting in the best interest of the client.

  • Can be flexible to work weekends and/or extended hours as needed.

Desired skills:

  • Experience in financial services and knowledge of financial services industry, products and solutions.

  • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.

  • Six months of cash handling experience.

  • Bachelor's degree or business relevant associate degree such as business management, business administration, or finance.


1st shift (United States of America)

Hours Per Week:


Learn more about this role

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Market Operations Manager Cincinnati


Posted 2 days ago

VIEW JOBS 3/5/2021 12:00:00 AM 2021-06-03T00:00 About Carvana At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video. About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We expect bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. Job Description Market Operations Managers (also known as MOMs) at Carvana play a dynamic role. They need to be great communicators, brand ambassadors, and possess the know-how to get the job done. Leadership skills are critical, as MOMs provide vision for a team of extremely talented people, ranging anywhere from Lot Attendants to Team Leads, and are responsible for developing their teams into highly organized units. Not unlike your traditional mom, they consistently strive to see others succeed and grow, which they influence through their big picture thinking, and excellent communication and collaboration skills. What you'll be Doing MOMs wear a lot of hats. They oversee logistics, inventory quality, scheduling, registration paperwork, customer experience, employee experience, community outreach, mentoring and training programs. Responsibilities include but are not limited to: * Own your market and everything that comes with it, including (but not limited to); market launch, operations, logistics, strategic planning, consumer branding, team engagement and effectiveness and, 24-7 on call for emergency facility response, and of course, the market's ongoing success. * Be a continuous positive force within the hub, creating strong morale and spirit throughout the team * Drive the implementation of company goals by motivating and supporting the management team within the market to develop and implement action plans that meet operational and organizational objectives. * Help to interview, select, onboard and train all members of your team, from Lot Attendants to Team Leads, and give them the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. * Develop the market leadership team by regularly conducting performance check-ins, providing feedback, and setting goals to improve overall performance and skill set. * Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. * Balance execution, process improvement and impeccable customer service * Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine * Maintaining and producing daily, weekly and monthly reports of quality metrics and respective targets and goals * Proactively communicating with senior leaders regarding business performance, adverse impact of decisions on customers and potential risk to the business Other duties as assigned What you should have * 7+ years' work experience in a customer facing team environment * 5+ years' of people management experience * 3+ years' of leadership management experience * A strong sense of urgency with the ability to improve operational efficiency * Proven history of developing and coaching employees * Experience with strategic planning and process improvement * Excellent problem-solving skills with the ability to think outside the box * The ability to operate in ambiguity * Willingness to work on weekends * Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had * Bachelor's Degree * High influencing skills * Experience with SalseForce or Tableau * An analytical mind * Experience handling logistics * Experience leading salaried leaders What we'll offer in return * Full-Time Salary Position * Medical, Dental, and Vision benefits * 401K with company match * A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more * A great wellness program to keep you healthy and happy both physically and mentally * Access to opportunities to expand your skillset and share your knowledge with others across the organization * A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development * A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. * Must be able to read, write, speak, and understand English. * The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). * Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. * Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. * Frequent driving requires excellent visual activity and manual dexterity. * Requires to work in outdoor weather conditions. * Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. * Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana Cincinnati OH

Relationship Banker - Loveland Financial Center - Cincinnati Market - Loveland, OH

Bank Of America Corporation