Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Relationship Banker - Crystal Lake Financial Center -Chicago, IL- Full-Time

Expired Job

Bank Of America Corporation Crystal Lake , IL 60039

Posted 7 months ago

Job Description:

Relationship bankers (RBs) are located in the financial center and are responsible for assisting and educating customers on self-service banking options (for example, mobile, online, ATM) and building and deepening customer relationships. RBs are also trained in cash transactions and may be asked to process these transactions both accurately and efficiently when needed.

Primary Responsibilities:

  • Engage customers in the lobby to assist, educate and train customers on how to conduct simple transactions through self-service technologies

  • Work with retail customers to build and deepen relationships by uncovering financial needs and recommending the best products, services and solutions to meet those needs

  • Open deposit accounts and sell banking products (examples: credit cards, CDs, IRAs, loans)

  • Quote rates, terms and programs for loan customer requests

  • Respond to customer inquiries and concerns, creating customized solutions

  • Recognize and refer cross-sell opportunities

  • Refer opportunities to appropriate specialist

  • Ensure customers/clients are connected to the appropriate teammate to help them achieve their financial goals; make sure all sales, service and specialized needs are met; and help drive overall revenue growth

  • Ensure the customer's needs are met by partnering with specialists and business partners to understand what they offer to customers and the most effective way to generate business referrals (examples: customer's banking, small business, mortgage and investment needs)

  • During times of high customer traffic, process transactions accurately and efficiently to build customer confidence and trust, based on established policies and procedures

  • Leverage available resources and technologies (such as tablets and bank by appointment) to optimize the customer experience and serve our customers with operational excellence and accuracy

  • Proactively manage risk in every business, product and service transaction leveraging available tools

Required skills:

  • Skilled at and/or aptitude for assessing customer/client needs, providing applicable solutions/recommendations, and building customer relationships based on mutual trust to optimize sales opportunities to new and existing customers/clients

  • Ability to build solid relationships with teammates, business partners and specialists by fostering teamwork, partnership and collaboration in a virtual or face-to-face environment

  • Thrive on engaging with customers; can begin a conversation, handle objections, demonstrate patience to teach and so forth

  • Actively use and leverage current technologies to better understand the technology solutions available to improve our customers' financial lives

  • Ability to learn and understand technology to assist customers with self-service needs

  • Apply strong critical thinking and problem-solving skills to meet customers' needs

  • Available to work weekends and/or extended hours as required to run the business

  • Demonstrate initiative, a commitment to continuous learning, and the ability to adapt to changing demands and requirements

  • Displays passion, commitment and drive to deliver an experience that improves our customers' financial lives

  • Ability to understand and implement process and/or regulatory requirements during all interactions with customers (examples: Anti-Money Laundering, appropriate disclosures.)

  • Excellent oral and written communication skills with strong influencing skills

  • Pass relationship banker pre-employment assessment

  • Bilingual (fluent verbal and written) skills where applicable

  • Ability to engage customers for long periods of time

  • All relationship bankers must be certified in the requirements of the role. The certification process will be designed to validate associates' proficiency, meaning their ability to perform the critical job tasks and demonstrate the key "how" behaviors.

Desired skills:

  • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals

  • Six months of cash handling experience

  • Bachelor's degree or business relevant associate degree (examples: business management, business administration, finance)

  • Financial/Banking center experience

Posting Date: 03/06/2018

Location: Crystal Lake, IL, CRYSTAL LAKE BC, 99 Northwest Hwy, - United States

Travel: No

Full / Part-time: Full time

Hours Per Week: 40

Shift: 1st shift


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Seafood Specialist Full Time Crystal Lake (134) Store 134

The Fresh Market

Posted 5 days ago

VIEW JOBS 1/12/2019 12:00:00 AM 2019-04-12T00:00 Overview Seafood Specialists are responsible for managing department inventory, in-stock levels, pricing integrity, merchandising, labor, and other operational processes to company standards. They must follow the company sales and production planning standards. They will plan, order, and process seafood according to the production tools and standards to maximize sales and gross profit. Seafood Specialists will assist with the training and supervision of department associates, and will ensure correct ordering, receiving, unloading, storage, and rotation of merchandise and displays. Seafood Specialists will also ensure a high level of customer engagement and satisfaction at all times by answering customer questions regarding services and products offered. Position Description Core Accountabilities: * Directs and manages all functions and activities of the Seafood Department. Helps to manage labor costs and reduce losses due to shrink, damage and pilferage. * Assists with the training and development of all Meat/Seafood Clerks. * Handling and cutting a variety of the department's specialty seafood items throughout the day per customer requests and to maintain quality product levels. * Demonstrate the ability to be organized, to work independently and with the team to provide the highest quality shopping experience, all while maintaining the overall appearance of the department; ensuring cases are well-merchandised and properly signed. * Follow approved procedures for receiving, weighing, and breaking down meat and seafood products. * Managing the inventory and ordering; enforces and follows department practices regarding the receiving, stocking and unloading of product to ensure freshness and quality. * Stocking cases and coolers with products; Maintaining proper product assortment and following rotation standards when filling items are running below acceptable levels. * Physically making meat and seafood items according to TFM written recipes and processes for preparing, assembling, and mixing fresh ingredients. Preparation includes a variety of steps that may include: marinating, seasoning, cutting, chopping, slicing, and mixing meats, produce, and other food products together as indicated within TFM recipes. * Monitors temperature of cases, shelves and storage areas and reports any failures to the Department Manager. Follows maintenance and sanitation procedures established by TFM for coolers and freezers; reports problems to Department Manager. * Quality and safety duties include receiving, inspecting and storing products to ensure quality, following proper cleaning and sanitation procedures, operating equipment in a safe and focused manner while tracking date and rotation of products and completing any necessary reports. Prep area cleaning includes taking apart, washing, rinsing, and sanitizing all equipment, prep-tables, pans, and utensils, and washing floors, walls, coolers, and storage racks. Adhere to all local, state, and federal health and civil code regulations. * Observe all store rules and Company policies, shift operating hours at all times as scheduled or assigned by Department Manager. Must wear approved hat or hair net, beard guard, non-slip shoes and cutting glove. * Maintains knowledge of weekly ad items; gives customers direction of product location throughout the store. * Maintains excellent communication within the department at all times. * Assist with on-the-job training efforts in the department. Key Outputs/Results: * Addressing and greeting customers; answering questions in a friendly manner, proactively offering assistance and providing accurate and timely information, making product/ service recommendations and accommodating special requests * Responsible for the finical success and overall success of the seafood department. * Demonstrating the necessary leadership skills * Being able to listen to others' points of view and recognizing and appreciating differences * Properly handle, prepare, transport and store products; ensuring practices are strictly adhered to * Prioritizing requests and department activities while managing interruptions and attending to details to complete tasks within deadlines is a must * Utilize training resources and fellow team members to educate self and others about product uses and characteristics * Have knowledge of products used throughout the store and works across departments to provide and assist customers in finding complete meal solutions Minimum Qualifications: * Oral and written communication skills that allow for productive communication with co-workers, management and customers * Must be at least 18 years of age * Preferred experience working in a Meat/Seafood Department * Management experience is preferred. What you bring to the job: * Organization and highly detailed oriented * Ability to prioritize * Ability to follow through on deliverables and meet objectives and deadlines * A LOVE of food * Ability to take initiative and work independently * Superior customer focus * Be a team player, goal-oriented * Excellent time management * Ability to perform in an intense, fast paced environment Work Environment/Physical Responsibilities * Work involves continuous interaction with customers and co-workers in a fast-paced environment * Typical motions include repetitive hand and arm movements, repetitive grasping, bending and reaching * Responsible for moving or lifting an average of 10-40 pounds with a maximum weight lifted of 70 pounds occasionally * Exposure to extreme temperatures (coolers, freezer, etc.) * The safe and proper handling of slicers, knives and other kitchen utensils and equipment * Will be required to spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours At The Fresh Market we provide a fair and equal employment opportunity for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. The Fresh Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled. The position covered by this is expressly declared to be 'at will,' meaning the Company has the right to terminate the incumbent's employment at any time, with or without cause. Any written or oral promises or representations to the contrary are expressly disavowed and should not be relied upon by any employee. Any change to this 'at will' employment status must be in writing and signed by the company designated personnel. The Fresh Market Crystal Lake IL

Relationship Banker - Crystal Lake Financial Center -Chicago, IL- Full-Time

Expired Job

Bank Of America Corporation