Rehabilitation Services Coordinator

Number of Job Openings Available:

1

Date Posted:

May 06, 2024

Department:

34002200 Courage Kenny Rehabilitation Institute Outpatient Rehabilitation United

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union

Weekend Rotation:

None

Job Summary:

The Rehabilitation Services Coordinator is the first point of contact for patients or clients receiving services in the Courage Kenny Rehabilitation Institute. Ensuring the check-in process, department records and demographic information is complete and accurate. Schedules appointments for future visits.

Key Position Details:

• This position supports PT/OT/Speech outpatient therapy clinic*
• No Weekends
• 8-hour day shift (730a-4p)
• Benefit Eligible

Job Description:

Principle Responsibilities

• Scheduling

• Schedules and/or reschedules patient appointments, procedures, diagnostic tests and other related appointments.

• Enters all scheduling documentation in the electronic medical record.

• Registers patients, verifies insurance and obtains prior authorizations as needed.

• Creates, deletes and modifys schedule versions and calendars to reflect changes in Therapist schedules.

• Arranges interpreter services for patients as needed.

• Administrative department support

• Provides department reception, patient check-in and telephone coverage, routing messages accordingly.

• Organizes and maintains department records, manuals and patient education materials.

• Participates in completion of patient data reporting requirements and compliance with regulatory standards.

• Creates and maintains all training materials for new and current employees.

• Assists physicians with reimbursements/expense reports, physician credentialing, charge capture and medical records.

• Provide department support

• Maintains governmental payor logs, including faxing.

• Updates patient charts.

• Assists department with sending email communication related to initial patient assessments.

• Chart preparation

• Analyzes patient records to determine if outside documents are needed.

• Contacts document source, obtains records, scans and index into the electronic medical record.

• Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred

• Customer service experience preferred

Physical Demands

Sedentary:

Lifting weight Up to 10 lbs. occasionally, negligible weight frequently