Rehabilitation Front Desk Reception

Nature and Scope

This position provides registration and customer service coverage in the Rehabilitation Services Department at Plumas District Hospital. They assume the responsibility for successful financial outcomes of patient services. Under supervision of the Rehabilitation Manager, the employee in this position is responsible for obtaining/updating patient demographic and insurance information, registration of patient visits, insurance verification and coverage, initiating the authorization process, scanning protected information, collection of co-pays as necessary and notifying Patient Financial Counselors of any self-pay or under insured patients. The employee will have continuous contact with patients, guests, general public, therapists, and hospital staff.

Location

We are located 2077 E. Main Street Quincy, CA 95971 and 127 Crescent St C, Greenville, CA 95947. Must be flexible to be assigned to work in either Greenville or Quincy.

Compensation

Compensation Philosophy: We have 6 pay increments on our clinical pay scales to compensate successful candidate for 6 years of relevant experience

Compensation Range: $18.00 - $21.84 / hour

Job Status / Shift Information

Full-time

Qualifications

Experience

2 or more years' experience in a medical office setting. 1-3 years of customer service.

Knowledge, Skills, and Abilities

Provide excellent customer service, conflict resolution skills and problem solving. Efficient time management skills and ability to work independently. Excellent written, oral, and interpersonal communication skills. Strong understanding and comfort level with computer systems, printer, scanner, fax, and multi-line phone systems. Ability to work competently within Microsoft Word and Excel. Medical terminology and some medical pathology

Must meet physical requirements as stated on job description addendum

Responsibilities

• Answer phones

• Check and respond to phone messages.

• Checking in patients in each visit.

• Scheduling patients.

• Creating a new "Encounter" for all new patients.

Benefits / Perks

• Inclusive and connected work environment

• Excellent Medical, Pharmacy, Dental, and Vision Plans

• Competitive Compensation and Considerable Paid Time Off

• Retirement Plans with 3% company contribution

• Discounted memberships with Sierra Saver/ Flight Care

• Paid days for continuing education, bereavement and jury duty

• And more! Visit https://www.pdh.org/careers/employee-benefits to review more details on current options available

Why Plumas District Hospital

Work in a setting with rugged canyons, crystal clear lakes, grassy meadows, trout-filled streams, fresh pine forests, and brilliant star-filled skies. This is your chance to provide compassionate care with exceptional customer service at Plumas District Hospital. With a diverse population with people from all walks of life, PDH team members provide the residents of Quincy and the surrounding area with essential health care services that are vital to this small mountain community. PDH is located in Quincy, California which is the largest community in Plumas County and has a population of 5,000 residents. Quincy is nestled against the Western slope of the Sierra Nevada mountain range and tucked in at the edge of the lush American Valley. Chico, California is 80 miles west and Reno, Nevada is 80 miles east of Quincy. Join a medical team that puts community first. Click this link https://www.pdh.org/ to learn more about PDH providers, services, and surrounding community today!

Contact Information

Recruiter Name: Nicholas Clawson

Department Phone: 530-283-7169

Department Email: nclawson@pdh.org

Department Location: 1065 Bucks Lake Road Quincy, California 95971