Lahey Health is a vibrant and growing health care system, recognized as a trailblazer in medicine and a standard bearer in patient experience. It includes an award-winning academic medical center, a superb constellation of community hospitals, home care services, rehabilitation facilities and more.
We are committed to attracting, developing and retaining top talent in a market long recognized and revered as a global leader in health. With a team approach to care, we encourage learning and growth at all levels, and we offer competitive salaries and benefits. We adhere to the principles of a just and fair work environment for all colleagues, where respect is foundational and performance is rewarded.
About the Job
The Rehabilitation Services Aide will report to the Manager of Physical and/or Occupational Therapy or the Director of Rehabilitation Services as assigned. The Rehabilitation Services aide will support therapist staff by setting up patient treatment areas, assisting therapists in patient treatments, monitoring patient vital signs and pain, assuring patient safety and providing administrative support. The Rehabilitation Services Aide performs general maintenance and organization of the Rehabilitation Services department and therapy treatment areas.
Essential Duties & Responsibilities including but not limited to:
Obtains patient identification
Obtains patient vital signs and monitor pain as directed by therapist.
Notifies therapist of abnormal vital signs, pain or safety concerns
Observes and reports any abnormal patient symptoms or behavior to appropriate personnel.
Assists therapists with patient treatments.
Sets up patient treatment areas in preparation for treatment.
Performs general maintenance, organization and cleaning of the department and patient treatment areas.
Provides clerical support to the department including: patient registration and scheduling, collects co-payments, sorts and files documentation, creates spreadsheets, collects and tracks data, retrieves patient information from medical records, answers department phones, monitors department inventory and orders supplies when necessary.
May lead exercise programs or other educational initiatives under the direction of a therapist.
Maintains strict adherence to the Lahey Clinic Confidentiality policy.
Incorporates Lahey Clinic Guiding Principles , Mission Statement and Goals into daily activities.
Complies with all Lahey Clinic Policies.
Complies with behavioral expectations of the department and Lahey Clinic.
Maintains courteous and effective interactions with colleagues and patients.
Demonstrates an understanding of the job description, performance expectations, and competency assessment.
Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
Participates in departmental and/or interdepartmental quality improvement activities.
Participates in and successfully completes Mandatory Education.
Performs all other duties as needed or directed to meet the needs of the department.
Education: High school diploma or equivalent.
Licensure, Certification, Registration: None required.
Skills, Knowledge & Abilities: Strong interpersonal and customer service skills to communicate with patients, family members and other health care providers. Strong problem solving abilities and analytical skills to ensure patient's needs are met. Strong organizational skills and the ability to multitask and prioritize daily assignments to ensure smooth work flow. Ability to comprehend medical terminology. Strong computer skills. Critical thinking ability and good judgment in the performance of daily tasks.
Experience: None required.
The Lahey Model of Careright care, right time, right placeis exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.
Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.