Tri-City Medical Center Oceanside , CA 92049
Posted 2 weeks ago
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Overview
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.
Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community's needs.
Position Summary:
The Rehabilitation Aide is responsible for following supervisor's instructions involving patient care, organization and clean-up of treatment areas, and office duties, as needed
Major Position Responsibilities:
The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization.
Maintains a safe, clean working environment, including unit based safety and infection control requirements.
Assists patients, as needed, to and from treatment areas
Promotes excellent personal relations and communication with all members of the clinic staff
Assists with the treatment as directed by the Physical Therapist and as allowed in the State Practice Act
Prioritizes work activities based on clinic demands to complete assignments within designated timeframes with little to no supervision
Communicates with superior and other health care interdisciplinary team members regarding patient's response to treatment
Keeps treatment areas clean and organized
Files charts, helps with copying and printing home exercise programs and provides other office support, as needed
Attends departmental, and other meetings as requested
Maintains confidentiality of patient information
Follows clinical policies and procedures
Maintains adequate supply inventory and organizes treatment area
Cleans equipment, changes linens where applicable between patients
Covers Front Desk as needed
Operating Washer Dryer and folding linen
Answers telephones, takes messages and assists with patients at the front desk
Demonstrates effective communication methods, either written, verbal, non-verbal or electronic
Follows up with front office related issues using the appropriate chain of command. Has a positive influence on others.
Listens to and acknowledges the concerns of patients and co-workers. Communicates effectively with patients and co-workers, exchanging information and opinions constructively. Treats all patients with respect.
Is punctual for shift. Fills out timecard correctly, obtaining authorization for overtime and schedule changes from supervisor. Observes policies regarding break/meals, time off and calling in sick
Demonstrates behavior that protects the safety of self/others and of the physical plant and equipment. Follows policy when accidents occur
Acknowledges patients immediately when they approach the desk. Makes frequent contact with waiting patients. Demonstrates willingness and ability to go the "extra mile" in meeting customer needs. Represents the clinic professionally
Performs Miscellaneous job related duties as assigned
Onboarding and training of new rehab aides
Collects copays, schedules/reschedules patients and makes appointment reminder phone calls
Makes every attempt to reduce expense & maximizes productive & revenue
Qualifications:
Prefer at least 6 months experience in the medical or physical therapy field.
Completion of on-the-job orientation and training program as a Physical Therapy Aide.
Working knowledge of Microsoft Office.
Knowledge of medical terminology desirable.
Education:
High school diploma or GED, required.
Prior anatomy or physiology coursework preferred.
Certifications:
Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.
To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)
TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.
Tri-City Medical Center