Rehab Outreach Liaison

Your job is more than a job.

The Outreach Liaison is responsible for participating in a comprehensive, statewide outreach program. Focuses on building positive relationships and business with all facets of the market including primary care providers, subspecialty care providers, and other healthcare organizations. Interacts with patients families, other hospital staff and referring physicians and facilities in a professional manner.

Your every day

• Assists in the delivery of a comprehensive primary care outreach model to engage community referral sources, problem solve for community practices and to overall increase the use of and preference for organization's services.

• Visits physician groups in accordance with the established schedule to increase awareness of the specialists and services of the facility.

• Develops and implements plans to establish solid referral lines.:

• Assists with concierge scheduling to improve access to care.

• Support community providers in any way needed.

• Coordinates physician and hospital outreach referral visits. Follow-up with referring physicians or hospitals to ensure satisfactory service and growth in business.

• Develops and maintains positive working relationships with physicians and their staff, and work proactively to resolve physician concerns to promote future growth and development.

• Helps with data collection and reporting related to outreach:

• Completes ongoing reports on all liaison and educational activities. Document concierge scheduling requests and related metrics.

• Submits monthly expense reports covering in a timely manner to assist with business planning.

• Represents the department in community events and provide appropriate follow-up and resolution to any issues that improves customer relationships.

This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Your must haves

• 2 years / 3-5 years Physician practice or equivalent capacities

• Required: Bachelor's Degree Business, Nursing, related field

• Preferred: Master's Degree Business, Nursing, related field

• Ability to communicate clearly and concisely in person and on the phone along with strong interpersonal skills required.

• A positive, empathetic, and non-judgmental style of interaction with patients, physicians, co-workers, and the public.

• Ability to work independently and prioritize tasks without direct supervision.

• Organizational skills with an attention to detail.

• Knowledge of physician outreach and referring providers'/organization's concerns

WORK SHIFT:

Days (United States of America)

LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary

Touro

Touro, at the forefront of medical excellence within LCMC Health's incredible community of care, has been regionally recognized for 165 years as one of New Orleans' most enduring healthcare monuments. It's where babies come from and New Orleanians are cared for. Learn more about Touro and our Leapfrog "Grade A" Hospital Safety distinction

Your extras

• Deliver healthcare with heart.

• Give people a reason to smile.

• Put a little love in your work.

• Be honest and real, but with compassion.

• Bring some lagniappe into everything you do.

• Forget one-size-fits-all, think one-of-a-kind care.

• See opportunities, not problems - it's all about perspective.

• Cheerlead ideas, differences, and each other.

• Love what makes you, you - because we do

You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

1.To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.

2.To ensure quality care and service, we may use information on your application to verify your previous employment and background.

3.To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.

4.To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.