Responsible for covering the front desk of the clinic which includes answering phones, checking in patients, scheduling, taking co-pays, filing and getting next day's charts pulled. Responsibilities also include light cleaning and maintenance of equipment, restocking of treatment rooms, organizing of clinic at the end of the day and assistance with simple/unskilled patient procedures.
This is a part time position authorized for 20 hours per two week pay period located at the Institute for Athletic Medicine in Maple Grove, MN.
We are looking for availability to work the following schedule:
Patient information contact
Answers or direct simple questions to appropriate person
Answers clinic phone
Announces arrival of patients
Calls next day patients for reminders
Schedule or change appointments
Prints patient schedules
Types RIMS forms
Filing patient charts
Prepare next day patient charts
Preparing patient for treatment
Cleaning treatment areas following patient care
Stocking treatment room supplies
Cleans and maintains equipment
Provides patient transfers and transport.
Follows proper procedure when completing/assisting with patient transfers to insure safety of patient and self.
Transports assigned patients in a safe and timely manner.
Assists with patient care as delegated and under the supervision of the therapist.
Immediately reports any observed change in patient status to therapist.
Demonstrates proficient use of department communication and computer equipment and processes.
Completes various clerical duties as assigned.
Completes patient scheduling as assigned.
Communicates changes in schedule to staff/patients.
Utilizes fax, copy, intercom and paging systems.
Prepares, Maintains and Cleans Department/Treatment areas in Compliance with Safety and Infection Control Standards.
Completes cleaning per schedule.
Completes maintenance, temperature and safety checklist.
Completes daily, monthly checklists.
Maintains proper clinic inventory levels and rotates stock as items are replenished.
Demonstrates awareness of and compliance with department productivity standards, attendance, time management and prioritization.
Previous office or healthcare facility work experience
Basic use of Microsoft Office applications
Interest in Rehab Services field
Fairview Health Services