Requisition No: 44067
Agency: Business and Professional Regulations
Working Title: REGULATORY SPECIALIST III - 79000655 - DBPR/ABT - Open Competitive
Position Number: 79000655
Salary: $1,191.87 Biweekly
Posting Closing Date: 09/19/2018
DIVISION OF ALCOHOLIC BEVERAGES & TOBACCO
Regulatory Specialist III
Position Number: 79000655
Hiring Salary: $1,191.87 Biweekly
Open Competitive Announcement
Successful completion of background screening is required for this position
The Florida Division of Alcoholic Beverages and Tobacco licenses the manufacture, distribution, sale, and service of alcoholic beverage and tobacco products in Florida, including: receipt and processing of license applications; collection and auditing of taxes and fees paid by licensees; and enforcement of the laws and regulation of the alcoholic beverage and tobacco industries, pursuant to Chapters 210, 561-565, 567-569, Florida Statutes. The Division's three bureaus
This position will be hired at the minimum ($1,191.87 bi-weekly) of the salary range
Must have a minimum of three years of customer service experience. This experience includes documented work or volunteer experience communicating with customers or clients for the purpose of gathering information.
Must have a minimum of two years of computer experience. This experience must include proficient use of Microsoft Word and Excel and preferably will also include usage of databases or other software in creating computerized reports and researching records.
Must have a minimum of one year of experience in managing accounts receivable, collections, or cash handling
If offered employment in this position, you must be willing to accept the position at the salary of $1,191.87 gross biweekly.
On occasion, mandatory training or meetings are conducted which may result in overnight travel for staff. The selected applicant must be willing to attend these events, as deemed necessary by bureau or division management.
Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills, and abilities must also be clearly disclosed on the State of Florida Employment Application. Any omission, falsification, or misrepresentation in qualifying question responses will be cause for elimination from the selection process
Duties & Responsibilities:
The Regulatory Specialist III position is a career service position located within the Division's Bureau of Licensing, Gainesville District Office. This position is responsible for a variety of regulatory activities within the Bureau of Licensing for the review of applications and the issuance of licenses, permits, and registrations for the sale of alcoholic beverages and tobacco. This position works independently, in an office with no direct supervision, performing professional work involving eligibility determination activities for the issuance of alcoholic beverage, cigarette, and tobacco licenses, permits, and registrations. The duties of this position include (but are not limited to):
Reviewing applications for licenses, permits, and registrations to ensure the applicants, premises, and locations are qualified for licensure. Notifies applicants of any omissions or deficiencies in the application.
Corresponding and communicating with applicants regarding omissions or deficiencies in license applications.
Processing routine and complex applications based upon department policy, Florida Administrative Code, or Florida Statutes.
Independently evaluating qualifications and requirements to determine eligibility for licensure.
Independently determining approval or denial of applications submitted for completeness, accuracy, and compliance.
Effectively communicating with the supervisor in the event of a denial for further action.
Updating all necessary systems, logs, and other applicable data systems consistently and accurately.
Providing excellent service, accurate information, and specific guidance to internal and external customers regarding licensure functions.
Preparing reports and other documentation to provide information to the division, department, licensees, and the public.
Processing fee payments to ensure all monies received are deposited in the correct bank account accurately and timely, per established agency receipting procedures.
Accurately responding to internal and external inquiries concerning licensure requirements as well as other pertinent information regarding laws, rules, compliance, policies, and procedures.
Performing review audits of applications for licensure processed by staff, to ensure accuracy and completion of information, consistency with the established agency licensing procedures, receipt of fee payments, recording of information into the licensing databases, and process completion by each employee.
This position is a non-sworn career service position located within the Bureau of Licensing
Knowledge, Skills & Abilities:
Ability to multi-task, working on multiple issues simultaneously and independently.
Ability to determine work priorities and ensure proper completion of work assignments.
Ability to communicate effectively, both orally and in writing, by understanding written sentences and paragraphs in work related documents, by talking with others to effectively convey information, by actively listening to others, and by communicating effectively with others in writing as indicated by the needs of the audience.
Knowledge of and ability to understand and apply policies and procedures.
Ability to compile, organize, and analyze data as well as present findings.
Ability to establish and maintain effective working relationships with others.
Knowledge of computer systems and software used to perform writing, calculating, and data entry tasks, and licensing application processing functions.
Knowledge of the techniques for handling complaints and dealing with the public.
Applicants able to effectively communicate in English and Spanish will be given additional consideration as determined by need of the office.
Ability to handle telephone calls in a courteous and effective manner
The hours of work for this position are 8:00 a.m. to 5:00 p.m., Monday through Friday, with a one-hour lunch break. Due to the requirement for interaction with the public during state business hours, this position is not authorized for telecommuting or a flexible work schedule
Desired Qualities / Aptitudes
Preference will be given to candidates that demonstrate competencies essential to successful performance in the position, which include:
Experience reviewing legal or financial documents.
Experience working with records using an automated data management system.
Proficiency with problem-solving, including the ability to identify issues and resolve problems in a timely manner.
Possessing strong interpersonal skills.
Communicating clearly in writing and orally.
Effectively reading and interpreting information, accurately presenting numerical data, and skillfully gathering and analyzing information.
Prioritizing and planning work activities.
Independently monitoring work for quality.
Ability to write and speak fluently in English and a second language. Additional consideration will be given to applicants as determined by need of the office.
Applicants must complete all fields in the Candidate Profile. Work history, hours worked and formal education are required to be considered in qualifying for this position.
Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information
Contact Information: Pam Pace
Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.
NOTE: This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.
Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call .
The Florida Department of Business & Professional Regulation is committed
to increasing recruitment and hiring of individuals with disabilities and
improving employment outcomes.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at . DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: .
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The Florida Department of Business & Professional Regulation values the sacrifices
veterans and their family members have given to our country and support
the hiring of returning service members and military spouses.
A candidate for veterans preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans Affairs, Veterans Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans Affairs has also established an email where people can electronically file claims or ask questions. The email is .
We hire only U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
State Of Florida