Regulatory Exam Manager

Bank Of America Corporation Charlotte , NC 28201

Posted 6 months ago

Job Description:

The Regulatory Relationship & Exam Manager holds primary accountability for the examination execution. Provides leadership and guidance to business leaders on exams, inquiries and other interactions. May manage other specialists. Responsible for providing leadership direction, attracting, assessing, developing, motivating and retaining a successful team in the following activities:

Exam Management

  • Manages regulatory exams for a line of business or function.

  • Understands, is accountable and can lead others through the phases outlined in the Bank of America Regulatory Exam Management Standards.

  • Ensures a readiness assessment (if advance notice of the exam is received and if practical) is performed of the end to end process being examined to identify any control gaps or weaknesses, potential issues and potential emerging risks. Readiness assessment includes:

  • Review of regulatory handbooks/standard testing questions (e.g., OCC Exam Handbooks, FFIEC Handbook, CFPB Exam Manual).

  • Review of any recent regulatory guidance or regulatory changes issued.

  • Review of any open and closed issues arising from past regulatory exams, internal audits, credit reviews or self-identified issues.

  • Ensures the proper level of senior executive engagement and subject matter expertise on the exam team.

  • Completes Exam Management training each calendar year and determines which exam management team members should attend Exam Management training, if any.

  • Manages and conducts Pre-Exit and Exit meetings.

Regulatory Inquiries

  • Coordinates responses to regulatory inquiries and other counter parties such as agencies, GSE, investors, etc.

Ongoing Supervision Meetings

  • Assists in the planning and coordination of ongoing supervision meetings with regulators, including meetings with Front Line Unit (FL) and Control Function (CF) Executives.

  • Prepares executives and business leadership on key messages to present when working with regulators.

Regulatory Responses

  • As appropriate, coordinates Bank's Response to regulator supervisory letter.

  • Manages and provides active oversight of the tollgate process meetings.

  • Shares exam information / regulator perspective on the issues to influence the action plans.

Regulatory Activity Tracking, Reporting and Escalation

  • Serves as primary liaison to the Global Regulatory Relations team.

  • Engages business leaders and Audit on regulatory matters to ensure risk mitigation.

  • Contributes to effective reporting and communication routines to achieve FLU/CF understanding of key issues.

  • Responsible for escalating any regulator concerns, emerging themes or issues.

  • Responsible for ensuring consistent quality of activities, processes and outputs by establishing effective review practices across teams.


  • Minimum seven years of relevant work experience in relationship and/or exam management, regulator agency and risk management.

  • Knowledge of Global Banking & Markets and/or Risk is preferable

  • Strong leadership presence

  • Demonstrated ability to think strategically and execute tactically

  • Demonstrate intellectual curiosity

  • Proven process design and project management skills

  • Ability to read and understand complex matters, anticipate risks and summarize key information

  • High attention to detail and strong organizational skills

  • Strong written and verbal communication skills

  • Ability to overcome obstacles and solve problems quickly and efficiently

  • Self-starter with excellent anticipation skills; problem solving; follow up

  • Demonstrated dependability and sense of urgency

  • Comfortable working with people at all organizational levels

  • Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment

TO BE USED IN GLOBAL COMPLIANCE ONLY: The Regulatory Engagement & Exam Management Manager holds primary accountability for the examination execution. Provides leadership and guidance to business leaders on exams, inquiries and other interactions. May manage other specialists. Responsible for providing leadership direction, attracting, assessing, developing, motivating and retaining a successful team in the following activities: Exam Management; regulatory inquiries; ongoing supervision meeting; regulatory responses; and regulatory activity tracking, reporting and escalation. Responsible for ensuring consistent quality of activities, processes and outputs by establishing effective review practices across teams

Posting Date: 05/16/2019


Travel: No

Full / Part-time: Full time

Hours Per Week: 40

Shift: 1st shift

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Regulatory Exam Manager

Bank Of America Corporation