Requisition ID: 20001
Whirlpool Corporation is consistently recognized by Fortune Magazine as one of the World's Most Admired Companies. Our values are the driving force behind everything we do. Respect, integrity, diversity and inclusion, teamwork and the spirit of winning propel our teams to excellence. Get to know us and see what it's like to be part of the world's leading major home appliance company.
As a Regulatory Compliance Analyst within Whirlpool's Global Product Safety organization, you'll have the opportunity to work with Product Safety Managers, Product Specialists and our internal Early Alert inspection laboratory personnel to develop data systems, databases and analysis tools used as the foundation of product investigations and used when reporting on issues pertaining to alleged product safety concerns. In this role, your work will contribute to the use and development of existing and new data systems, analytical tools and additionally, evaluate emerging technology to enhance the team's effectiveness and productivity in an ever-changing, dynamic environment.
Assist with processing, monitoring, and auditing of records from the US Consumer Product Safety Commission and other Regulatory Agencies in our databases
Track field incidents reported to Whirlpool using a variety of tools and techniques, as well as helping to refine and improve these same tools and techniques
Run database reports:
Workflow statistics reports
New significant issues for further study
Trending of issues
Targeted issue investigations in response to Government inquiries
Assist with documentation and provisions in databases for ever-evolving process changes and legal requirements
Monitor and discovering opportunities for efficiency gains in our processe
Develop improvements to the quality of our data for:
Better data resolution to find subtle emerging issues
Standardizing terminologies wherever possible to improve reporting capabilities
Developing new terms or data fields to better classify records to improve reporting capabilities
Develop short/med/long term data needs and strategies to meet those needs
Learn the technical makeup of Whirlpool's products and to be able to understand cause and effect relationships based on reported field events and lab inspections
Proficiency with SQL server services, .net is a plus
Proficiency with Microsoft Office Suite
Proficiency with Microsoft Access databases
Knowledge of database table relationships and normalized data structure
Proficiency writing MS Access queries, reports, and VBA code modules
Proficiency with creating cross-tab queries
Ability to locate and interpret varied date from multiple sources and detect patterns and common elements
Ability to anticipate needs and automate non-value-added processes wherever possible
Must be able to multi-task
Good Planning, organization and communication skills
Solid analytical skills as well as critical thinking and creativity
Must be very thorough and accurate with close attention to detail
Solid people skills with the ability to play lead roles or supporting roles as individual situations dictate
Solid presentation skills and the ability to prepare materials for presentation that can meet the requirements of an intended audience made up of lay people as well as subject-matter experts as needs dictate
Whirlpool Corporation (NYSE: WHR) is the world's leading major home appliance company, with approximately $21 billion in annual sales, 92,000 employees and 70 manufacturing and technology research centers in 2017. The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, Jenn-Air, Indesit and other major brand names in nearly every country throughout the world.
At Whirlpool Corporation, we believe that all people matter. Celebrating diversity and including thousands of perspectives empower us to create products that blend into every concept of home. Whirlpool Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Additional information about the company can be found on Twitter at @WhirlpoolCorp.
Nearest Major Market: Niles
Nearest Secondary Market: South Bend
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