Union Bank, N.A. San Diego , CA 92140
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018) with total assets of over $2.9 trillion (106.2 (JPY) as of March 30, 2018) and 150,000 colleagues in more than 50 countries. In the U.S., we're 13,000 strong, working together to positively impact every customer, organization, and community we serve. At Union Bank, we aim to be the premier and most-trusted West Coast bank, serving customers with high-touch, local delivery and global capabilities as we leverage our rich, 150-year history. This is all part of our inclusive, high-performing culture supported by competitive Total Rewards, including our cash balance pension plan. Join a team that's working to fulfill its vision to be the world's most trusted financial group.
Reporting to the Servicing Regulatory Business Control Group Manager, the Regulatory Business Control Manager III is responsible for monitoring compliance in the assigned regulatory risk focus area(s), and communicating this information to line Servicing business line personnel. The focus area for this position is specifically credit card servicing, including the CARD Act, Regulation Z disputes, charge-back processing, and Ability to Pay requirements, FDCPA, with some additional experience in both secured and unsecured servicing preferable but not required. Depending on the focus area, may be required to develop and produce monthly reports for executive management. Significant effect at division or group level, and has a moderate to significant effect on the Bank's overall operations, public image, and regulatory evaluation. Advise executive and line management on emerging risk issues, and assist the Servicing line of business personnel in establishing policies, procedures and controls.
Lead and assist the credit card servicing business to stand up and enhance a compliance controls framework. Keep up-to-date on changes in laws and regulations impacting credit cards and promptly communicate this information to Servicing business line personnel.
Apply career experience in consumer and small business credit cards to a growing unsecured servicing business.
Engage business process owners with your practical skills for designing and implementing key controls to ensure regulatory compliance.
Create/maintain databases and status reports for providing risk-focused information regarding the Bank's compliance with certain regulations.
Monitor the status of any necessary corrective actions.
Maintain effective working relationships with line management, and provide technical subject matter expertise, training, information, and analysis to Servicing business line personnel.
Initiate and complete special project assignments, such as due diligence examinations, task force projects, or special ad hoc reviews.
Experience in reading, interpreting, and applying the knowledge of the CARD Act to operational processes.
Excellent ability to analyze and communicate verbally and in writing and make recommendations effectively regarding complex laws and regulations to line of business personnel and senior management.
Demonstrate leadership, presentation, and project management skills.
Requires practical risk and compliance experience in credit card servicing
A Bachelor's degree is typically required, and other professional certifications are desirable.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.