Registration & Records Office Assistant

THIS POSITION IS ONLY OPEN TO ELIGIBLE CCA STUDENTS. IF YOU ARE UNSURE OF YOUR ELIGIBILITY, PLEASE CONTACT THE FINANCIAL AID OFFICE AT 303-360-4709 OR FINANCIALAID@CCAURORA.EDU. IF YOU ARE NOT AN ELIGIBLE CCA STUDENT, YOUR APPLICATION WILL NOT BE CONSIDERED.

Student assistant in the Registration & Records Department who will provide clerical and administrative support to visiting students and Registration and Records Staff.JOB DUTIES & RESPONSIBILITIES

• Assists students with registration processes via Navigate. Banner and Self-Service Banner.

• Completing the CCA Admissions application.

• Completing the English and Math Self-Assessments.

• Scheduling students for testing and advising appointments

• Assist students with how to apply and authorize their College Opportunity Fund stipend.

• Assistance with signing up for a payment plan.

• Help investigate prerequisite errors, time conflict errors, Department Approval Required Errors to effectively communicate errors to manager.

• General questions regarding incoming and outgoing transcript processes.

• Answer college switchboard or Registration and Records calls when needed.

• Learn and uphold FERPA guidelines.

• Supporting office initiatives: Calling campaigns, double checking documents for archive, and helping prep incoming college transcripts, and scan documents into BDM for archiving.

• Other clerical and administrative duties as assigned.

QUALIFICATIONS

• Good customer service and communication skills.

• Good skills with using computers, typing, copier machines, internet skills, etc.

• Ability to understand and commit to organization policies.

• Miscellaneous other duties and responsibilities as assigned.

• Ability to occasionally lift up to 20 lbs.

• Positive and kind to internal and external customers.

ELIGIBILITY REQUIREMENTS

• Must have completed FAFSA on file

• Must be enrolled in a minimum six (6) credit hours

• Must NOT have yet obtained 1st Bachelor's Degree

• Must be seeking an eligible program of study

By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.

Community College of Aurora Inclusive Excellence Statement: 

CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement.

Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence.

We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.