Registration Clerk - Westchester Community College

Job Description:

The Registration Clerk provides general office support and customer service for the Registrar's Office on the SUNY Westchester Community College Valhalla campus. Responsibilities include monitoring the front counter; assisting students with registering for classes; answering student inquiries via phone and email; maintaining back-up files of student programs, courses, grades and related records; completing enrollment verifications and fulfilling transcript requests; using computer applications or other automated systems such as word processing, calendar, e-mail, document imaging, and database software in performing work assignments; and other incidental tasks, as needed.

Requirements:

REQUIRED QUALIFICATIONS: *This is a Civil Service position. The final candidate will be required to take and pass the Civil Service Exam.

• The successful candidate must possess a high school or equivalency diploma and one year of data entry or word processing experience, including or supplemented by one year of experience involving obtaining information from the general public or clients. Prior customer service experience is required.

PREFERRED QUALIFICATIONS: The Registration Clerk is preferred to possess the following qualifications:

• Spanish language proficiency.

• Knowledge of computer applications such as PeopleSoft, OnBase, and/or Microsoft 365.

• Strong organizational skills and attention to detail.

• Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.

• Excellent interpersonal skills to interact professionally with faculty, staff, and students.

• Experience working in an educational institution.

Additional Information:

POSITION EFFECTIVE: The position will remain open until filled.

WORK SCHEDULE: The work schedule is Monday/Tuesday/Friday 9:00 am

• 5:00 pm; Wednesday/Thursday 11:00 am

• 7:00 pm.

SALARY & BENEFITS: The starting salary is $41,565. Additional compensation with seniority steps maximize at a salary of $49,398. Benefits include comprehensive health coverage, a choice of defined benefit or defined contribution pension plan, generous leave benefits, and access to tax sheltered annuities and a deferred compensation plan.

Application Instructions:

Applicants must apply online by submitting a letter expressing interest in this position, a resume/CV, and contact information for three professional references. You must be legally eligible to work in the United States at the time of hire. Please login to: https://sunywcc.interviewexchange.com/login.jsp in order to check/edit your profile or to upload additional documents. The review of candidates will begin immediately and continue until the position is filled.

Westchester Community College provides accessible, high quality and affordable education to meet the needs of our diverse community. We are committed to student success, academic excellence, workforce development, economic development and lifelong learning.

The College will provide equal opportunity in all of its employment practices to all persons without unlawful discrimination on the basis of political affiliation, age, race, color, national origin, ancestry, citizenship, genetic information, religion, disability, sex, sexual orientation, gender identity, gender expression, marital status, parental status, pregnancy, arrest or conviction record, membership in any reserve component of the armed forces, or use or non-use of lawful products off College premises during nonworking hours, or any other status protected by applicable state or federal law.