Registration Clerk - Full-Time - Surgical Institute Of Reading

The following description of the job responsibilities and performance expectations are intended to reflect the primary responsibilities of the job, but are not intended to describe all duties other responsibilities as may be assigned from time to time.

• Admits patients to the Facility following the established policies and procedures.Verifies patient's demographics, surgeon, and planned surgical procedure(s), obtaining pertinent information to register patient and attaching proper means to document patient identity.

• Confirms patient's insurance information and co-pay information, collecting any amount due (if applicable).

• Assembles patient medical record forms and prepares patient identification.

• Provides pertinent information to the patient's family in the waiting area according to established policies and procedures.

• Answers telephone and intercom courteously and in a quiet, pleasant voice.

• Accepts and relays messages effectively in a timely manner.

• Informs physician's office of admissions and activities.

• Distributes the Surgery Schedule.

• Maintains and protects each patient's right to confidentiality, adhering to all HIPAA guidelines/regulations.

• Assumes clerical duties and responsibilities as necessary.

• Assists in ordering and stocking clerical supplies.

• Assists in maintaining cost‑effectiveness by preventing waste of supplies.

• Maintains order and cleanliness of the front desk.

• Performs interdepartmental errands when needed.

• Retrieves facility mail from Post Office Box, if applicable.

• Assists with preparation and maintenance of Facility records and reports.

• Coordinates the acquisition of diagnostic tests and places the test reports in the appropriate sectionof patient medical record.

• Coordinates the reception area activities for effective communication with all areas of the facility.

• Monitors waiting and nourishment area, maintaining the order and cleanliness, as well as restocking of the nourishment area, as needed.

• Identifies emergencies and initiates appropriate response.

• Performs miscellaneous job-related duties as assigned and any other duties as assigned by the Business Office Manager

• Participates in the development of organization procedures and update of forms and manuals.

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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