Job Req ID: 188898
Position Number: 00137147
Employment Type: Part Time
Shift: Variable/On Call
Shift Details: Hours vary between 1st, 2nd, & 3rd Shift
Standard Hours: 4.00
Department Name: Corp Pat Access - PRN Pool
Location: CHS Corporate Operations
Location Details: Union/Waxhaw/Anson
Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all.
The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth
Fills critical short term vacancies in designated areas. Registers and interviews patients, completes pre-admissions, and ensures information accuracy.
Handles routine patient inquiries and issues. Works closely with other areas including CHS departments and physician offices. Greets patients and processes them through to the appropriate area.
Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services.
Verifies insurance coverage and obtains authorization for all services that requires authorization, pre-certification, and/or referral.
Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged. Requests upfront payment of deposits from responsible party.
Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis.
This position frequently requires walking from different areas. Must be able to push a wheelchair with patient in it and maneuver through doors, up/down ramps and elevators.
Must be able to respond quickly to medical STATS and emergencies. This position requires sitting frequently. Must be able to lift 20-50 pounds occasionally. Works in a fast-paced environment with numerous interruptions.
Education, Experience and Certifications
High School Diploma or GED required; Bachelors Degree preferred. Accurate spelling and attention to detail required.
Must be able to key 40 wpm. Knowledge of patient registration, insurance, and hospital billing preferred. Medical terminology knowledge and understanding of third party reimbursement preferred. Excellent communication skills and customer services skills required.
At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.
As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.
Posting Notes: Not Applicable
Carolinas HealthCare System is an EOE/AA Employer
Carolinas Healthcare System