Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Registrar UCC Main (Per-Diem, Days)

Expired Job

Miami Children's Miami , FL 33196

Posted 2 months ago

Job Summary:

Greets patients and families in person or on the telephone. Obtains demographic, third party payer, financial information, medical information, and identification to schedule or register the patient for services. Obtains authorization and collects payments when required.

Minimum Job Requirements:
1 year of customer service experience.

#CA-CM

smartclick

Job Specific Duties:

  • Greets patients and families in person or on the telephone in a respectful and empathetic manner. Responds to questions and/or problems and keeps open lines of communication with patients/families.

  • Interviews patients/families to obtain demographic, third party payer, financial/medical information, and identification to schedule, pre-admit/admit, or pre-register/register patients.

  • Verifies third party payer information via the web or telephone.

  • Requests and documents appropriate authorization for hospital and physician services via web or fax, and follows up until authorization is obtained.

  • Documents all activities in the Collection Notes file of the computer system as appropriate.

  • Obtains all necessary consents for patient.

  • Directs families to appropriate location in the facility.

  • Verifies patients are accompanied by legal guardian, and notifies Risk Management if patient is present with anyone other than legal guardian for any non-emergent visits.

  • Notifies and educates patient/family of financial responsibility and documents collections in hospital system.

  • Communicates with appropriate departments if any issues/questions arise and/or to accommodate any special needs for patients.

  • Obtains and validates prescriptions when appropriate.

  • Places and monitors patients arriving to ACC for services by using patient tracking system.

  • Corrects any registration errors made utilizing the QA system.

  • Scans all documents to the appropriate folder in the PEDS system.

  • Schedules hospital and/or physician services as appropriate.

  • Triages incoming facility inquiries and routes appropriately.

Common Duties:

  • Maintains accountability by ensuring compliance thru timely completion of licensures, certifications, all competencies, health requirements (PPD, N95, Flu, etc.), and education requirements.

  • Maintains accountability and timekeeping expectations as outlined by MCHS Timekeeping and Attendance policy and procedures. Ensures behavior is compliant with communication standards.

  • Ensures behavior meets and/or exceeds targeted service scores as measured by the Service Index and/or the internal departmental service survey.

Knowledge/Skills/Abilities:

  • High school education or equivalent preferred.

  • 1 year of healthcare environment preferred.

  • Able to communicate effectively in English both verbally and in writing, in a clear, concise, and courteous manner.

  • Fluent in Spanish strongly preferred.

  • Basic proficiency in Microsoft Office including Word, Excel and Outlook.

  • Able to accurately enter and interpret data.

  • Able to adapt and react calmly under stressful conditions in a pleasant manner.

  • Able to serve customers with courtesy and respect.

  • Able to learn and use system-wide hospital application(s).

  • Able to maintain confidentiality of sensitive information.

  • Able to follow complex written and/or verbal instructions to solve problems.

  • Able to establish necessary professional relationships, interact, and communicate effectively with internal and external customers.

  • Able to effectively manage and use resources to successfully meet the competing deadlines of a variety of tasks, problems, and projects.

  • Able to take and respond to on-call shift or shifts as assigned on weekdays, weekends, and holidays.

(EOE DFW)

Updated 1/26/18


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Supervisor UCC Nursing Doral (FullTime Evenings)

Miami Children's

Posted 1 week ago

VIEW JOBS 11/6/2018 12:00:00 AM 2019-02-04T00:00 Job Summary Provides clinical leadership, compassionate, and family centered care for urgent and emergent patients. Utilizes effective problem solving strategies, applies evidence based practice, and a multidisciplinary approach in the plan of care. Provides rapid assessment, treatment, patient and family education, and assures continuity of care through the discharge planning process. Minimum Job Requirements * RN - Registered Nurse RN Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact (eNLC) – maintain active and in good standing throughout employment * CPR BLS -American Heart Association BLS maintain active and in good standing throughout employment * CPI - Crisis Prevention Institute maintain active and in good standing throughout employment Required within 3 months of hire (current staff must obtain by 12/31/18) * PALS - American Heart Association PALS maintain active and in good standing throughout employment Required within 1 year of hire * ACLS - American Heart Association ACLS maintain active and in good standing throughout employment Required within 1 year of hire * 2-4 years Registered Nurse experience * Experience as a Charge Nurse #CA-CM #Li-post smartclick Essential Duties and Responsibilities * Coordinates and monitors patient flow, supports patient throughput utilizing appropriate resources from admission, transfer, or discharge & facilitates the processes in a timely manner. * Identifies clinical strengths and opportunities, re-assigns patient assignments to support clinical competency, and coaches/mentors employees to improve performance and clinical outcomes. * Flexes the employees to align with census fluctuations and collaborates with the Nursing Leaders to meet staffing needs. * Promotes/practices cost containment and maintaining fiscal performance by ensuring appropriate supplies and par levels are maintained. * Supports departmental goals and the Health System strategic plan. Actively participates in the nursing governance council and unit based committee. * Conducts department huddles, communicates Health System and department updates, and Press Ganey Patient Perception Survey data. * Fosters staff empowerment and open communication, leads and guides staff to build a high performance, and engaged team. * Works collaboratively with all levels of the urgent care interdisciplinary team and promotes the team concept within the department & Health System wide. * Interacts with patients and families to review physician plan of care and solicits input and communicate any patient and family concerns to physician. * Ensures the provision of education about disease processes, treatment, and documents patient/family teachings on health related needs in the electronic health record. * Administers direct patient care and assuming an assignment during clinical hours. * Oversees and assists staff in the delivery of patient care through the nursing process of assessment, planning, intervention, and evaluation. * Responsible for patient care coordination to include accountability for patient throughput and outcomes. * Identifies opportunities to improve processes and assists with projects to enhance workflow utilizing Lean methodologies and tools. * Assists and supports the RNs and team with code blue and emergency response efforts. * Communicates the patient's progress including critical findings and changes in the patients' condition. * Actively participates in the performance review process through chart reviews and validating timeliness of charting. Ensures all requirements are met. * Ensuring all staff on the assigned shift is adhering to the regulatory requirements of DNV, CMS, DOH, and other accrediting agencies. * Ensuring all staff is adhering to department and Health System policies and procedures. * Promotes an "error free" working environment by consistently providing high-quality, safe care as per policies, conducts prevention rounding, & follows up on identified concerns promptly. * Conducts, ensures, and audits the accuracy of charge capture at department. * Completes chart charge corrections and instructs nursing team continually on steps to avoid errors in charges. * Continually enforces the use of SOARS checklists to hard-wire standard operation procedures to ensure safety and quality. Knowledge/Skills/Abilities * BSN degree or currently enrolled in BSN program. * Career Development: National certification within 5 years of hire preferred. * Pediatric Nursing in an acute care setting preferred. * Work experience with Microsoft Office Applications including Excel and Word. * Effective verbal and written communication skills. * Ability to positively influence and hold self and others accountable. * Ability to collaborate in a multidisciplinary team. * Able to lead a team to achieve business results. (EOE DFW) Updated 10/11/18 Miami Children's Miami FL

Registrar UCC Main (Per-Diem, Days)

Expired Job

Miami Children's