Registrar PRN (As Needed)

Lifepoint Hospitals Mayfield , KY 42066

Posted 5 months ago

Responsible for the accurate and timely registration of patients into the hospital's inpatient, outpatient, emergency department areas with a professional and courteous manner. High intense area that requires Customer Service Training with continuing education throughout the year.

  • Observes professional ethics in maintaining confidential information concerning the financial, personal, medical or employment status of patients/families at JPMC.

  • Must follow and enforce accepted safety practices for patients and hospital.

  • Must report safety hazards and initiate appropriate action.

  • Must participate in safety instructional programs.

  • Performs registration of patients by:

  • Obtaining personal information

  • Informing patients of billing procedures

  • Obtaining insurance information and approval of bill.

  • Obtaining consents for treatment

  • Informing patients on their Rights

  • Obtaining advance directive information and copies for record when available.

  • Verifying of insurance information

  • Must perform switchboard duties at night.

  • Monitors emergency alarm system.

  • Maintains patient privacy during the registration process.

  • Must display a professional, friendly, and courteous manner at all times.

  • Report any unusual incidents/patient concerns to supervisor timely.

  • Must complete mandatory customer service training upon hire.

  • Mandatory customer service training will be required 4 times a year.

  • Must comply with mandatory Customer Service guidelines as outlined in evaluation.

  • Performs other duties as assigned.
    1-3 years previous experience in hospital setting preferred. High school Diploma or GED required. Basic skills required include; organizational, customer relations, math, grammar/spelling, typing, computer training, the ability to follow written and oral direction, and the ability to read write speak, and understand English.

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Registrar PRN (As Needed)

Lifepoint Hospitals