Experience / Qualifications
Excellent written and verbal communication skills.
Excellent customer service skills.
Familiarity with medical terminology required.
Ability to prioritize and multi-task.
Workload can be unpredictable and at times very stressful so must have the ability to work under stressful situations.
High School plus one to two years of specialized training in a healthcare setting with demonstrated knowledge in registration/patient access functions/processes.
Knowledge of Federal and third party payer requirements.
Obtaining demographic, insurance, and medical information to ensure an accurate and complete registration.
Performing insurance verification, data collection and documentation.
Determine medical necessity for services based on established medical criteria.
Identifying patient financial responsibilities and collecting applicable monies.
Acting as liaison to all internal and external customers to facilitate access to hospital services.
Involves daily contact with insurance companies and/or patients, by writing, telephone, via computer programs and/or in person within an office environment. Requires sitting for long periods of time, also stooping, bending, standing and stretching. May require lifting up to 20 lbs. Must have manual dexterity for typing and computer data entry. Travel as needed.
These threshold requirements are required and completed yearly basis
Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation
TB/PPD Surveillance Program
Maintenance of required professional licensing and/or certification(s).
Jupiter Medical Center