Registrar Office Assistant-Cis Student Services

Registrar Office Assistant-CIS Student Services

About the Ann S. Bowers College of Computer and Information Science

The Ann S. Bowers College of Computing and Information Science is a community of people committed to tackling some of the world's biggest challenges by working together across multiple colleges and two Cornell campuses. Cornell Bowers CIS is home to the three academic departments that power the information economy: Computer Science, Information Science, and Statistics and Data Science. It also shares faculty with Cornell Tech and is a partner in the department of Computational Biology.

The college is known for bold new ideas expressed in innovative computing and information technologies, groundbreaking textbooks, inspiring curricula, imaginative experiments, and entrepreneurial and commercial impact. More than twelve percent of the Cornell undergraduate student body is a CIS major, and 76% of all undergraduates on the Ithaca campus take at least one CIS course during their time at Cornell.

Watch a video about Cornell Bowers CIS and learn more on our website.

The Opportunity

The Registrar Office Assistant plays a crucial role in the efficient functioning of the Bowers CIS Student Services team. Reporting directly to the Deputy Registrar, this role serves as the primary point of contact for students, faculty, and staff seeking assistance, information, or support related to registrar services. The Registrar Office Assistant will manage various tasks related to course registration, room reservations, and overall registrar office operations.

Responsibilities:

• Act as the primary point of contact for students, faculty, and staff seeking assistance with registrar-related inquiries, both in person and virtually.

• Support the smooth operations of course registration processes, including pre-enrollment, add/drop, and any related administrative tasks.

• Coordinate room reservations in Bowers CIS spaces, including Gates Hall, college-designated space in Rhodes Hall, and the forthcoming new Bowers CIS building.

• Assist with the organization and maintenance of registrar office records, databases, and systems.

• Provide administrative support to the Deputy Registrar and other members of the registrar team as needed.

• Collaborate with other departments and teams within Bowers CIS to ensure seamless delivery of student services.

This is a full-time, 3-year term (39 hours/week) endowed position that is based in Ithaca, NY. This position follows a 3:2 campus-to-home hybrid arrangement that is subject to change at any time. Typical work hours are 8am-4:30pm Monday through Friday with the flexibility to work occasional evening and/or weekend events, most notably on the Friday and Saturday of Memorial Day Weekend to support Bowers CIS and University Commencement activities.

What We Need

We are looking for a team member who is customer service oriented, detail oriented, and proficient with technology. Additionally, you will:

• Hold an Associate's degree and two to four years' relevant experience or equivalent combination of education and experience.

• Have experience in-and/or demonstrated commitment to-supporting diversity, equity, access, inclusion, and wellbeing.

• Cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.

• Display a professional and courteous manner and customer-service mindset.

• Have attention to detail and strong organizational skills, including the ability to manage and track projects and tasks, juggle multiple priorities, and stay on top of heavy email traffic.

• Utilize excellent written communication skills (including error-free spelling and grammar) and effectively draft, write, and edit professional and courteous emails and other communications.

• Be open to learning new technology and systems.

• Have a strong working command of Microsoft Office, including Excel, Word, mail merge function, and outlook calendar management, as well as a facility for learning new technology and systems.

• Manage projects and handle administrative challenges.

• Utilize sound professional judgment and exercise a high degree of discretion in dealing with confidential information in accordance with university policies and federal regulations (FERPA).

• Be committed to advancing diversity, equity, inclusion, and belonging, as well as have an aptitude to connect and work with students, staff, and faculty of all backgrounds.

If you possess these experiences and skills this may be the role for you! There are a few other qualifications that we would view as incredibly helpful in this role, to include:

• Experience in a college or university Registrar office.

• Experience with 25Live and/or CCI.

• Familiarity with Cornell university policies and procedures.

• Bachelor's degree.

A cover letter and resume are required for further consideration for this position.

Rewards and Benefits

• This position is eligible for a hybrid work arrangement. Employees typically perform this role

remotely 2 days per week and on-campus 3 days per week. The university reserves the right to modify, suspend, revoke or terminate the hybrid work arrangement at any time.

• This position is based in Ithaca, New York. Employees who work remotely may receive

multiple W-2 Forms depending on their work location. The New York Convenience of employer guidelines require New York State individual tax reporting and withholding for this position. Additional individual state income tax filings may also be required if working temporarily outside of New York State.

• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.

• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay.

• Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards.

• Our leave provisions include three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.

• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

Visa Sponsorship is not available for this position.

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

University Job Title:

Student Services Asst IV

Job Family:

Student Services

Level:

D

Pay Rate Type:

Hourly

Pay Range:

$23.50 - $27.67

Remote Option Availability:

Hybrid Remote

Company:

Endowed

Contact Name:

Jamie Doss

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline (faculty pay ranges reflects 9-month annual salary)

To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see Union Pay Rates.

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EEO Statement:

Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

2024-03-06