Registrar (Assistant Director) Student Services, Fuqua School Of Business

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Registrar

(Assistant Director)

Student Services

Level 12

The Registrar (Assistant Director, Student Services, FSB, level 12) will be part of a team of student services and student affairs professionals who develop and maintain a positive learning environment at the Fuqua School of Business. This position requires outstanding technical skills, organizational skills and independent judgment. Fuqua Registrars must possess the ability to manage the complexities of student records and registration using the PeopleSoft database (DukeHub). This position must handle multiple tasks, exercise sound judgment and decision-making skills, interact comfortably with students, faculty, and administrators, and work successfully as part of the Student Services team. Maturity, initiative, stability, and expertise with computerized student record systems are attributes crucial to successful performance in this position. This is a full time position reporting to the Director of Registration. The primary responsibility of this position is for the Master of Management Studies (MMS) and Master of Quantitative Management (MQM) programs with secondary responsibility for the Daytime MBA.

There is a team of Fuqua Registrars who are responsible for student records and registration for the Daytime MBA, the full time and online masters (MMS and MQM) programs, and the executive MBA programs. All registrars will be able to perform the same tasks, although individual responsibilities may be divided between the team. Additionally, interest in cross-training for other Fuqua programs is required.

Areas of Responsibility:

Database Design and Management: The nature of this position demands in-depth knowledge of and a facility with a variety of databases that provide student information and reporting capabilities. Fuqua Registrars are required to:

• Develop a facility with DukeHub (PeopleSoft) at a power user level.

• Work closely with the University SISS office and Office of the University Registrar to ensure accurate set up and functionality of DukeHub.

• Design, with AIS (Administrative Information Systems), reports for the Deans and others as needed.

• Provide statistics as necessary.

• Help/train others in the Fuqua School who use DukeHub.

• Develop calendar dates for DukeHub setup.

• With the help of AIS, work with the SISS Office and the Office of the University Registrar to file necessary paperwork and set up codes for any new programs that Fuqua develops.

Student Records: Fuqua Registrars are responsible for the integrity, maintenance, and accuracy of student records for all Fuqua programs. This position will monitor students' progress through their program and will verify that students have completed their requirements for graduation. The Fuqua Registrars' office is required to:

• Maintain accurate data on all Fuqua students in conjunction with the Office of the University Registrar.

• Use Perceptive Content (ImageNow) to enter documents into student records as necessary.

• Protect the confidentiality and integrity of all student record data including, but not limited to, FERPA regulations.

• Create end-of-term reports for the Director, Deans, and Curriculum Committee on progress of students in academic difficulty.

• Advise students as needed with regard to progress to degree.

• Verify requirements for certificates and concentrations.

• Manage the data elements of student graduation - work closely with the Office of the University Registrar to ensure accuracy of the data needed for transcripts, diplomas and commencement programs.

• Attend Academic Council meetings as needed to certify Fuqua graduates.

• Identify those students who will receive the Dean's List and Fuqua Scholar designations and communicate all award recipients to the Office of the University Registrar so that student records are maintained accurately.

Course Registration, Information, Scheduling, and Final Exam Scheduling:

Course Registration: Fuqua Registrars are responsible for the course schedule and registration process and will:

• Develop clear, informative registration guidelines to help students with the registration process.

• Schedule and maintain all course information in DukeHub.

• Advise students and solve individual student registration problems as needed during the registration process.

• Manually register students for courses in programs that don't utilize DukeHub online registration.

• Create registration timelines and calendars.

Course Information: The Fuqua Registrars' office maintains information on Fuqua courses and will:

• Coordinate with the Office of the University Registrar to maintain accuracy of the Course Catalog.

• Manage the issuing of course numbers and subject codes for new courses or courses changed by the Curriculum Committee.

• Ensure that Fuqua courses are accurately represented in the Fuqua Bulletin.

Course Scheduling: The Fuqua Registrars' office creates the course schedules each term and will:

• Create a balanced course schedule designed to maximize space constraints and student opportunities, keeping in mind faculty teaching preferences.

• Coordinate with Sr. Associate and Assistant Deans for course/faculty assignments.

• Schedule courses in DukeHub.

• Consult with the Sr. Associate and Assistant Deans about course demand and scheduling issues.

Create Final Exam Schedules for Fuqua classes: Registrars are expected to balance the needs of the faculty with those of students to create a balanced exam schedule and will:

• Create an exam schedule each term, working closely with the other Fuqua Registrars and Building Management Office to ensure there are no conflicts with day/time and room assignments.

Course Grading: The Fuqua Registrars assist faculty members with submitting end of term grades and will:

• Provide faculty with end of term grade report forms and instructions for entering grades in DukeHub

• Troubleshoot any difficulties with getting student grades posted.

• Manage grade changes with the Office of the University Registrar.

OrgSync/Engage, FuquaWorld and Website Development and Maintenance: The Fuqua Registrars create and maintain information disseminated in a variety of electronic methods and will:

• Utilize OrgSync/Engage platform to provide access to forms, information, calendar updates and news.

• Collaborate across areas within Fuqua to create and update content for the intranet tool, FuquaWorld, and for the externally-facing Fuqua website.

• Provide periodic updates and announcements for program communiques such as the MBA Digest.

• Create and maintain content for Incoming Student Websites using CANVAS

Student Services Staff: Fuqua Registrars will function as contributing members of the staff in the Student Services Office, assisting in the development of policies and strategies to create and maintain a positive learning environment for all members of the Fuqua community. The registrars will:

• Provide guidance and direction on matters relating to student records and registration.

• Serve on Fuqua and University committees as assigned by the Assistant Dean.

• Assume responsibility for additional tasks and projects as assigned by the Assistant Dean.

• Represent Fuqua at Duke University meetings and organizations that respond to students' records/registration needs.

• Attend a professional development conference.

• Will maintain and develop positive working relationships with university personnel - faculty and staff.

Educational Requirements:

Bachelor's degree required.

Professional Experience:

Work requires two years of experience in academic administration, student registration-records or a related setting to become familiar with regulations, policies and procedures related to student services activities.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Minimum Qualifications

Education

Work requires communications, organizational and analytical skills generally acquired through completion of a bachelor's degree.

Experience

Work requires two years experience in academic administration, student activities. registration records or a related setting to become familiar with regulations, policies and procedures related to student services or an equivalent combination of education and relevant experience.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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