Registered Nurse RN Hospice Liaison

Banner Health Sun City West , AZ 85375

Posted 3 weeks ago

Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be.

We want to change the lives of those in our care and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

Join Banner Home Care and Hospice, the largest non-profit post-acute services in AZ! The clinical liaison team at Banner facilities initiates the collaborative efforts of interdisciplinary teams and become the resource in complex situations, specifically to our patients and their families, at the end of life journey. Banner Hospice has one of the highest patient satisfaction ratings in AZ!

As an RN clinical liaison at Banner Hospice, you will have the privilege of utilizing appropriate resources to collaborate and educate families and hospital discharge planning services about Banner Hospice. A team devoted to build a successful transition program and provide comfort to patients at the end of their lives.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

If you are a New Graduate Nurse with less than 12 months of experience, please apply to our New Nurse Experience openings.

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About Banner Home Care and Hospice

Ranked in the top 25 percent of all home care agencies in the United States, Banner Home Care is the largest nonprofit, free-standing home care agency in Arizona. We provide intermittent health care for patients of all ages in the comfort of their home. Our home care team is experienced, compassionate and professional, and the results prove that Banner Home Care measures better than the national and Arizona average in almost all Medicare Quality Compare patient satisfaction results.

About Banner Hospice

Banner Hospice have been providing comfort care for the past 10 years in the Phoenix Metro area. The goal is to support quality of life, honor the wishes of patients, maintain the dignity of the individual and support the family through their grieving process.

Inpatient Home care is also available for respite care and symptom management. The Banner Hospice Team can provide comfort to the patient and family by alleviating symptoms, by providing meaningful help and by creating an environment to develop lasting final memories.

About Banner Health

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

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Job Summary

This position is responsible for providing ongoing information on Banner Homecare services and referral coordination for assigned program(s) and facilities.. Upon receipt of a referral, meets with patient/family, completes assessment, determines patient needs and assists with correct patient alignment of post-acute services. Assists branch operations in clinical coordination and communication with referral sources.

Works in collaboration with Banner Homecare Admission Teams to facilitate timely admissions and further develop key accounts. Must have strong knowledge of governmental regulations, Medicare eligibility requirements, comprehensive understanding of potential care plan needs for the patient and coordination of necessary resources.

Essential Functions

Develops and maintains contact with key hospital, skilled nursing, assisted living facility, discharge planning services, case management and clinical staff to provide ongoing updates on Banner Homecare services available in the market. Increase admissions within the assigned accounts and meets or exceeds targets.

Develops a Homecare presence within facilities. Provides education and/or continuing education programs for referral sources within guidelines of facility and company policy.

Utilizes appropriate company resources to maintain and develop business opportunities. Maintains market awareness and prepares competitive updates as directed.

Maintains positive relationships with referral sources, facilitates communication between referral sources, patient and family populations within assigned accounts, and attends professional organization meetings as approved. Maintains and follows patients while in the facility.

Functions as liaison between referral source and Banner Homecare. Assesses needs of patient/family, assuring that clinical alignment is appropriate and securing appropriate post-acute resources.

For patients deemed appropriate for hospice, may conduct a full assessment and, if appropriate, inpatient admission according to the established protocol.

Ensures effective communication and collaboration with program staff and actively participates in weekly program business development meetings. Brings relevant data, reports, as well as information regarding changes within accounts and referral sources. Assists with new staff orientation and physician orientation program as directed.

Demonstrates competent professional practice, and engages in opportunities for professional growth. Identifies opportunities for and participates in performance improvement activities.

Minimum Qualifications

Must possess a strong knowledge of clinical care as normally obtained through the completion of a degree in nursing, healthcare or related field.

Requires a current, valid RN license in state of practice

This position requires the skills, knowledge and abilities in healthcare services sales and marketing typically acquired over three or more years of related sales experience and education. The work requires a high degree of organization, the ability to manage time and resources effectively, and the self-starter ability to work independently to achieve goals.

Effective negotiation, conflict management, customer service and interpersonal relations skills are necessary. The ability to communicate effectively verbally, in writing and through common computer software is required.

Preferred Qualifications

Bachelors of Science in Nursing preferred.C.H.P.N certification is highly desirable.

Additional related education and/or experience preferred.



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Registered Nurse RN Hospice Liaison

Banner Health