Registered Nurse Medical Office - South Bend Neurology

Trinity Health Corporation Mishawaka , IN

Posted 4 weeks ago

Employment Type:

Full time


Day Shift


Why Saint Joseph Health System?

Saint Joseph Health System is a not-for-profit, multi-hospital health system located in North Central Indiana.

Our system includes:

  • 254-bed acute-care hospital at the Mishawaka Medical Center

  • 58-bed acute-care hospital at the Plymouth Medical Center

  • More than 85 providers in the Saint Joseph Physician Network

  • Community health centers and additional points of access

  • St Paul's with 316 suites for independent living, assisted living, skilled nursing care, rehabilitation and wellness and memory care

  • Holy Cross with 168 suites for rehabilitation and wellness and skilled nursing care

  • Trinity Tower with 84 affordable senior apartments

  • VNA Home Care

At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.

What we offer:

  • Competitive compensation and benefits packages including medical, dental and vision coverage

  • Retirement savings account with employer match

  • Generous paid time off programs

  • Employee referral incentive program

  • Tuition/professional development reimbursement

  • Nursing Scholarship opportunities

About the job:

Administers direct and indirect patient care in an ambulatory care setting. Addresses total comprehensive needs of patients and oversees the delivery of care to a large diverse patient population. The RN initiates appropriate nursing interventions and education in conjunction with the physician's or professional healthcare provider's comprehensive patient plan of care. Serves in a supervisory role for Office Level 1 RNs and Medical Assistants and performs clinical supportive tasks to facilitate patient coordination of care and enhance work efficiencies for physicians and providers.

What you will do:

1.Actively demonstrates the organization's mission and core values and conducts oneself at all times in a manner consistent with these values.

2.Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information.

3.Evaluates acute patient telephone calls and adds to daily schedule as appropriate. Provides counseling and/or direction to patient based on physician/healthcare provider preference or after consultation with provider.

4.Provides for the physical, emotional, and safety needs of patients under the general direction of the ambulatory care physician or healthcare provider.

5.Properly sets up exam room and prepares patients for examinations and procedures. Assists with procedures and examinations per physician/healthcare provider preference.

6.Accurately assesses patient symptoms, reactions, and physical condition and records data in the medical record. Documents vital signs and any other measures indicated by the condition or diagnosis of the patient per office protocol.

7.Maintains a schedule to independently assess/educate patients, escalating concerns appropriately to the physician/provider of record.

8.Performs acute care patient rounding and reports pertinent findings to the physician of record to expedite coordination of care.

9.Advanced Training and/or certification not otherwise required as registered nurse.

  1. Schedules tests, admissions, etc. for patients with area hospitals and facilities as ordered by the physician/healthcare provider. In doing so, maintains a good rapport and cooperative working relationship with all members of the office, other provider offices, hospital services, and community agencies.

  2. Provides instructions and/or educational training on special tests, procedures, or health and lifestyle modifications per physician or healthcare provider orders. For positions incorporating primary focus as a patient educator, responsibilities will include: a) Assesses the learning need of patient and/or family; b) Analyzes data and assesses where and when health teaching for patient and/or family should begin; c) Determines the patient's knowledge through interview, interaction and observation; d) Identifies and sets goals and appropriate target dates based on knowledge of desired outcomes; and e) Provides appropriate patient education and health and lifestyle information.

  3. Performs selective nursing procedures as approved by policy and maintains appropriate knowledge and skill level. Examples: medication preparation and administration, dressing applications and suture removals, first aid, administration of catheters, enemas, or irrigations.

  4. Assists physician or healthcare provider with specialized treatments, i.e. gynecological exams, minor surgeries, electrocautery, biopsies, sigmoidoscopies, casting, sterile technique procedures, and specimen preparation.

  5. Coordinates and directs, under the supervision of the ambulatory care setting manager, the activities of clinical personnel as determined by the specific needs of the site. May include tasks such as staff scheduling, quality assurance, oversight of students, nursing support, etc. Administers clinical competencies evaluations and develops and guides Level 1 RN position colleagues and Medical Assistants. Serves as a mentor.

  6. Performs office laboratory procedures, which may include assisting with collection, testing, handling, transporting, and documenting of specimens.

  7. Participates in professional development and enhancement activities, i.e. organizational sponsored CEU's and informal educational opportunities.

  8. Demonstrates the ability to perform responsibly in emergency situations based on the assessed needs of the patient. Maintains scheduled office visits by demonstrating appropriate time management and priority setting skills.

  9. Provides operational and organizational assistance to the physician or healthcare provider by keeping the office running smoothly, ensuring patients are ready for examination to eliminate waiting time, anticipating the needs for equipment and instruments, and assuring all pertinent tests/reports are available.

  10. Assures all documentation in the medical record is complete, accurate, timely, and co-signed by the physician or healthcare provider.

  11. Demonstrates critical thinking in all aspects of patient care.

  12. Notifies patient of test results. This may include advising of medication changes, abnormal values, follow-up testing and other highly sensitive conditions.

  13. Handles all aspects of a prescription refill from retrieving the message from the script line, pulling the chart for review by the physician/healthcare provider and phoning or faxing the refill to the pharmacy. Appropriately documents in the medical record.

  14. Assists clinical associates with immunizations, lab draws, blood pressure checks, injections, rooming patients and other duties as necessary.

  15. Communicates with patients and visitors to the office in a professional, courteous, friendly and non-intimidating manner. Must be able to articulate the importance of the recommended directives of the physician or healthcare provider.

  16. Maintains technological competencies, organization and neatness in the work area. Completes all mandatory in-services in required timeframe. Regularly assists co-workers as needed. Utilizes resources in a manner, which reflects an understanding of proper stewardship.

  17. Performs Environment of Care Rounds and reports concerns to Manager or Director for practice.

  18. Performs other duties consistent with purpose of job as directed.

What we are looking for:

Education: Graduate of accredited school of professional nursing (ADN, diploma, BSN)

Licensure: RN Indiana license or licensed in another state having requested endorsement in Indiana. CPR certification required. Pediatric Clinic also requires ACLS and NRP certification.

Experience: A minimum of six months current experience in the ambulatory care setting is preferred. Experience in various clinical areas is preferred.

Other Job Requirements:

Must be tactful in handling patient problems often of a highly personal and confidential nature. Must be able to maintain self-composure during frustrating interpersonal situations. Sustained mental attention required. Moderate to high levels of stress should be anticipated on a daily basis. Must be able to respond and react to emergency and changing situations calmly, professionally, and in an expedient manner. Must be able to work without constant direct supervision. Able to adjust communication skills to the level of the patient. Computer skills preferred.

May need to occasionally travel to other SJPN locations within the three county area.

Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs.

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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Registered Nurse Medical Office - South Bend Neurology

Trinity Health Corporation