I. Purpose of Position
The registered nurse in the clinic is responsible for independent nursing care, case management, patient education, and support for other medical providers. The registered nurse is the resource for emergent and urgent care assessment and intervention. The registered nurse is also a resource and role model for support staff, other clinic staff and students.
II. Essential Job Functions/Duties
Answer telephone calls from patients and provide appropriate advice and education.
Assessment of patients seeking urgent care visits.
Efficient and effective allocation of clinic resources.
Assessment and initiation of appropriate responses in emergency situations.
Nursing care for clinic visits including injections, diagnostic tests and minor procedures.
Case management of high risk patients in conjunction with the providers and other health care professionals.
Patient education - common illnesses, chronic diseases, prenatal care, medications, resources.
Authorization of prescription refills according to clinic protocol.
Answer and handles telephone calls from providers and outside health professionals appropriately.
Initiate treatment per current clinic protocols.
Initiating treatment of patients with documented sexually transmitted diseases according to clinic protocol. Notification of public health departments or reportable diseases through standardized forms.
Providing support for patient visits as needed including assisting the support team in busy or crisis times.
III. Additional Job Functions/Duties
Participation in educational activities for staff, students, trainees and volunteers.
Participate in quality improvement activities and process improvement projects.
Maintain solid and positive communication with other work teams in the clinic.
Performs other duties as assigned.
Medical Clinic Experience
Nurse Triage Experience
Bilingual in English and Spanish
VI. Personal Qualifications
Ability to multi-task in fast-paced environment
Efficient and organized
Reliable and punctual
Strong communication skills
Strong patient/customer service skills
Problem solving skills individually and in a group setting
Positive attitude, able to build morale
Ability to maintain confidentiality
Ability to work well as a team player with patient care as the first priority
Demonstrates cultural competence with patients and staff. Open to continuous learning to build effectiveness.
Attentive to safety and security issues
Articulates and supports the mission of the organization.
VII. Physical Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting, standing, walking for much of the day
Light lifting up to 30 pounds
Bending and reaching
Access Community Health Centers